Super 8 by Wyndham Newport News/Jefferson Ave.

BEWARE bedbugs!!! We moved at 3 am to a different hotel because I got bit multiple times by bedbugs.

Was great, the rooms were neat and clean compared to all of the cheaper hotels I've been too. They really take care of the rooms, but that's said for only my room, I can't speak for the rest. Otherwise, amazing hotel for the price.

Lots of noise in the hall. People yelling and slamming doors. Stomping and noise on 3rd floor.

We chose a no smoking room. The entire property stunk of cigarettes. We had to open the window and run the air just to get rid of some of the smell. I noticed my clothes in my bag stunk of cigarettes when I got back home. It's always a gamble. My advice to the hotel is to make the top floor smoking and the rest no smoking. Don't put no smoking in with the smoking.

Thought Newport news was a tourist attraction. Not really. The hotel though is not terribly disappointing. The room is spacious, the shower has hot water, bed is king size and the cleanliness is not too bad. Most importantly, I booked the hotel 48hr ahead of time and got charged 90$. How much can you ask for 90$? Still, the safe in my room does not work, and the hotel hallway has a weird smell. But if you just stay for one night it is okay.

Service was great, room was clean and for a smoke free room it actually didn’t smell like smoke as many other hotels have. For someone with asthma and allergies that meant the most!

The place stunk like mold, the AC smelled like someone peed in it. I was very disappointed I left a day early

The bathtub had mold or mildew, maybe because the faucet constantly dripped. The freezer, in the little refrigerator in the room, needed to be defrosted so badly it was unusable. The mini coffee maker didn't have a cover on the reservoir so we couldn't use that either. The "breakfast" consisted of a banana and small cups of weak coffee from 6am til 9am. There were vagrants nearby (not on the hotel grounds) begging for money. On a positive note, there were no bugs and the housekeeping staff was pleasant.

so many issues with this location. First i get there & the room wasn't ready. The man at the front desk named josh was nice, however he charged me for the room and pet fee twice of 60.00. So he refunded me the whole amount & we had to wait till the money was refunded to process payment. We reserved a king size bed& he gave is a room with 2 beds. He said pets arnt allowed on the 2nd & 3rd floor. The pet was listed on our reservation. Also there was hairs in the bed. Then he called us 3 time more about the payment issue. We called the bank together & they said the money would be back in my account the next morning at 7am. He said to be in the lobby at 7am which i was. We spoke to Carolyn & she wanted to wait for Al the gm. After dropping the cat off we went back & took a nap. Then left again, Al then called me &wanted to know if i was coming back. I advised we were there till Saturday. We went picked the cat & went back to the hotel and wen to the front desk. The clerk had Al come down & spoke with me &my husband, & said the refund was processing and that wanted to wait till it went fully threw. I told him the money was in my account now he said he would contact us when he was ready to charge the card. AFTER we left today he charged my card for the wrong amount & with no discount as promised & the card was entered manually which means they wrote down my card.When i got home & told Anita what happed she hung up on me. I called my bank to cancel card.Terrible place and people.