The Charles Hotel
Select date
-
Select date
1 night
All properties in Niagara-on-the-Lake

The Charles Hotel

Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Show on map
Complete address will show after booking
We Price Match
hotel overview picture
Amenities
Golf Course
ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Concierge Service
English
French
No Smoking in Public Areas
All amenities
Property Description
With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This boutique inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.
Show more
8.6/10
Very Good
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 100 reviews
Surroundings
Train: Niagara Falls Station
(21.1km)
Train: Falls Incline Railway
(26.3km)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premium Room
5

Premium Room

1 queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
Room Details
Check Availability
Deluxe Queen Room
4

Deluxe Queen Room

1 queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
Room Details
Check Availability
Basic Room, 1 Double Bed, Non Smoking
3

Basic Room, 1 Double Bed, Non Smoking

1 double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
Room Details
Check Availability

Guest Reviews

8.6/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Niagara-on-the-Lake
Most Mentioned
AI Summary
Centrally located near downtown and the golf course, the hotel provides stunning views of Lake Ontario. Guests appreciate the exceptional staff and modern amenities including EV charging and themed showers.
r‍o‍s‍a‍l‍y‍n
June 26, 2025
Great little hotel in Niagara on the Lakr The room was spacious and comfortable. We had an issue with shower, Aliyah was helpful and sweet and made everything perfect again.
S‍u‍z‍a‍n‍n‍e
June 19, 2025
The room was extremely small. We kept falling over our own suitcases. The decor was not appealing. The coat rack in the bathroom that served as a towel rack fell over when no one touched it, and it was not overloaded. The lightbulbs in the fixtures did not match: warm white in some; bright white in others. The bushes are overgrown over the walks so it was necessary to go off the walk to get to the parking lot. One of the light fixtures in the parking lot had been hit by a car at some point and was still not repaired. The sidewalks in general were not high-heel friendly.
C‍r‍i‍s‍t‍i‍n‍a
June 3, 2025
Really enjoyed our stay. The staff was very friendly. Only stayed one night and we would stay again. Pillows were our only issue but that is always a matter of preference.
m‍i‍c‍h‍e‍l‍l‍e
May 11, 2025
This room is smaller than my closet. The lights are so bright outside the room that even with the blinds closes it’s like full daylight. Walls are paper thin and door is see through. Not worth 300 a night.
K‍a‍t‍h‍e‍r‍i‍n‍e
June 2, 2025
Great spot. Walking distance to everything. Great staff. Rooms are small but well appointed.
P‍a‍m‍e‍l‍a
May 29, 2025
Character and convenient comfort Great rooms with nice beds and updated bathrooms. Love the shower! No desk in the room for work. Desk, bar and restaurant staff all friendly and accommodating. Food and drinks were spot on. Walls a little thin but overall a great stay and walking distance to a welcoming town!
T‍e‍r‍r‍y
April 28, 2025
Beautiful property. An old house, but well kept. The Hob Nob restaurant onsite is excellent, with a great little bar to hang out. Convenient easy walk to downtown NoTL and the Shaw Festival Theatre. Will definitely return.
D‍a‍v‍i‍d‍ ‍G‍r‍e‍g
April 23, 2025
If you like old quaint, like much of NOTL, you’ll love this 1800’s era converted mansion. Staff is so 5-star helpful and pleasant. Eggs benedict is first rate. Borders onto the oldest golf course in North America, right on the water of L Ontario. Walkable to all main street amenities. Lots to love. Greg, Caledon

Services & Amenities

More Amenities
Internet
Parking
Front desk services
Languages spoken
Health & wellness
Public areas
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1832
  • Number of Rooms: 12
Phone:+1-866-5568883
With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This boutique inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Enjoy international cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Free self parking is available onsite.

Make yourself at home in one of the 12 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy at The Charles Hotel?

Typically, cancellations of The Charles Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at The Charles Hotel?

Prices at The Charles Hotel vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to The Charles Hotel?

The Charles Hotel is located in Niagara-on-the-Lake, close to landmarks such as Ghost Walks of Niagara-on-the-Lake, which is 260m from your search (straight-line distance).

What time are check-in & check-out at The Charles Hotel?

The Charles Hotel check-in begins at 15:00-23:30. Check-out time is 11:00.

Are pets allowed at The Charles Hotel?

No, pets are not permitted at The Charles Hotel.

About This Property

Nearest Train StationNiagara Falls Station
Distance to Train Station21.12KM
Average Price FromAUD365
Hotel Star Rating4