Sheraton Ningbo Xiangshan Resort

The hotel environment is very beautiful, the room is spacious and bright, clean and tidy, the facilities and equipment are very new and good, and it has a ToTo smart toilet. Standing on the balcony of the room, you can see the sea and the sunrise and sunset. Although the breakfast is average, the service is still very good. I would like to especially praise the waiter at the concierge department in the hotel lobby who enthusiastically taught us how to take a taxi. The hotel is generally good and worth staying.

Recently, it is the off-season for tourism, and the hotel prices have been reduced. I brought my kids to Xiangshan for a short weekend. This time, I stayed in Xiangshan Family Hotel No. 1 and No. 2. Sheraton and Crown. Geographical location: Xiangshan Sheraton has a better geographical location than Crown, and it is more popular. It is relatively close to Songlan Mountain Scenic Area. It is not far from Xiangshan County. The beach facing the hotel has finer sand, but unfortunately the weather is average and the sea water is slightly yellow. The Lover's Beach, which is more than one kilometer near the hotel, can also be shallow. Facilities: Opened in 22 years, the decoration style of the hotel interior and room is also relatively fashionable and advanced. Service: The reception response at the front desk is average. It seems that there is a customer manager to connect before check-in, and to understand the user's needs in advance and provide customized services. This is a good comment. The hotel also upgrades the room according to the room status. Like the hotel customer manager Guan Yuhan. Since checking in, I can feel that the hotel management is very attentive in service, which is basically the same as the level of many luxury hotels in Sanya. The overall staff has a strong sense of service and the quality is online. Catering: The dinner was slightly better than the online reviews, and much better than the Crown. The various dessert tarts for dinner simply amazed me! They were better than those sold in many dessert shops in Shanghai! The salmon was indeed not completely thawed. It was a pity that the desserts for dinner were not served for breakfast, what a pity! Others: Parent-child aspect: The hotel's parent-child service was good, and the children's playground facilities in the new hotel are indeed much better. The parent-child activity experience was also good. Gym: The hotel's gym facilities are quite complete. The environment is first-class. The swimming pool is also very satisfactory. Overall, it is still recommended. It is worth a short trip to brush. The baby's stay experience is also quite satisfactory. Suggestions: The sanitation of the room needs to be improved. The sanitation of the room must be guaranteed during peak check-in, otherwise this will reduce points and be detrimental to the hotel's reputation.

This hotel experience was perfect. Cathy's all-round warm service added more color to our trip. The children had a lot of fun playing in the playground and on the beach. During dinner, the waiter took the initiative to inform us of the discount information, and the front desk staff also provided enthusiastic guidance services. This experience makes us look forward to visiting again.

I was very happy staying here. Miss Keely upgraded me to a mountain view suite and gave me some fruit. The weather in Xiangshan was also very good today. It was great to escape from the city! I will come again next time🥰