Single-Noble
October 16, 2023
First of all, in terms of hygiene, we upgraded the room for free. The room was clean and nice. PS: There were just a few cracks in the sheets. In terms of environment, the Fenghua River is right at the door, and the lobby is refreshing, the elevator is clean, and the guest room corridor is carpeted and quiet when walking. PS: The fragrance in the corridor is a bit stronger. In terms of transportation, you don’t need to drive yourself. You can walk to Nantang Old Street only a few hundred meters away. It is also close to other attractions. It is very convenient to take a taxi. When you leave the store, scan the QR code and fill in the license plate number at the front desk and drive away. In terms of facilities, the overall facilities are very good, and it is fun to send robots to deliver meals. PS: It would be great if there was a small refrigerator in the room. In terms of service 🔔 I was quite satisfied with the hotel originally. When I checked in, I planned to go back and write a positive review on Ctrip. Unfortunately, I was completely disappointed after returning home. Ctrip customer service contacted me and said that the hotel could not find my check-in information and deductions. The hotel and Ctrip struggled for several hours but still couldn't solve it. Finally, I saw that the name on the payment invoice was from another Kaiyuan Manju Hotel. Then I realized that the money I paid was transferred to another branch when I checked in, so I couldn't find it. information. PS: After being tormented for several hours, my temper on the phone became a bit fierce, but the female manager always spoke softly and apologized constantly. Her attitude was really good! 😊I hope everyone who reads the reviews can choose this hotel with confidence!
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