The Sebel Mandurah

Stayed by myself had balcony room was very clean ,very close to restaurants and the boardwalk to walk around foreshore .

Clean and good location around the bay

Was easy check in had a good stay

Was good

Im afraid we were disappointed with the lack of views from our room, having a disability with my husband we were down on ground floor, when lifts could put us on any floor, so ad pics gave us false rating. To be charged $5.50 for water and $9.00 from mini bar meaning tea and coffee is very poor. no microwave was a little disappointing. Staff were great and rooms nice and clean. My husband is going through alot and I wanted him to have a few great days looking out at a view instead of a wall

Our room at the Sebel was a good size, very clean and comfortable. Location is also nice on the water but there were a few things that let this hotel down. No bar or restaurant facilities which I found a little bizarre. I believe there was a mini bar service but no info provided or menu etc so we didn’t use it. Breakfast offered at extra cost but no other dining facilities. The pool is tiny and shallow, gym wasn’t really a gym. I don’t think the hotel offers enough amenities for guests. The Pen bar next door saves the Sebel. We were charged for a bottle of water during a really hot stay and no aircon on in the room when we arrived so the room was really warm. During the summer these small touches such as a complimentary bottle of water would go a long way.

Marta Dawson was exceptional with her service and that alone bumped our review from 3 stars to 4, she was truely a gem! The room view was stunning, the size was good, the condition was a bit damaged and dated. A tile in the shower was broken so had to be careful not to cut our feet on it. One of the outlets wasn’t working when we tried to use the iron. The bathroom did not have a lock which was annoying. The pool was ok but would be better if there were shade. The gym was small, cramped and unusable by anyone at least mildly interested in their fitness. Considering it’s a 5 star hotel and not cheap it could have been a bit better but overall we enjoyed our stay.