Dunston Hall Hotel, Spa & Golf Resort Reviews

It was a lovely break and the hotel was clean and staff were good, the room nice very clean but in places could have done with a revamp as the fittings were getting on a bit… these aren’t period features obviously as in bathroom fittings and furniture.. would recommend staying there though

We enjoyed everything about the place and the food was excellent

Reasonable stay, beautiful setting but hotel is looking a little tired. Restaurant overpriced. Superb breakfast and staff friendly.

The staff on reception made the stay even better

The service is very attentive and meticulous

Fabulous spa break in a beautiful setting.

Very good comfortable stay.

Excellent hotel lovely building couldn't fault it

Great hotel but menu in restaurant could be better

Great place to stay. A little out of town. Need to order a taxi from the centre in advance. But, good staff. Breakfast had a great selection: fruit, cereal, cooked breakfast, pastries. Beautiful surroundings too!

Very pleasant place to stay, nice and quiet. Lovely old building, they give a leaflet on tge history but, it does not go into enough depth. Breakfast was extremely good.

I was so disappointed with the service in the restaurant. I have stayed at Dunston Hall before & I love it there, but this time the staff in the restaurant really let them down. It took so long to be served & then the food was bad, took ages for our meal to be dished up, no bearnaise sauce was given to me & no explanation, when I said I had ordered the sauce, he said oh yes you did & then said they had run out of sauce. I asked for the menu to order dessert & I saw the waiter with the menu in his hand just standing chatting & laughing with other members of staff, he clearly didn’t want to be working that night. You expect excellence at a high end place like Dunston Hall as it is a treat to stay there, unfortunately not this time. I won’t be rushing back there.

We had a premium room but the heating wasn’t working. We moved to another room but it had the same problem. Safe didn’t work. One bar that got very busy. One restaurant, adequate for breakfast but poor quality food (self-serve coffee from a machine). Evening dinner in the ‘Brasserie’ felt like eating in a motorway service station - bright lights and no atmosphere. Some dishes were ok. The Schnitzel was inedible. Saturday night brought noisy parties, audible in the room, with no warning. Not the best.

Room was very small. Considering it was a deluxe. Also was very far from dining area.