Hotel Nyack, A Joie de Vivre Hotel by Hyatt

Second stay was just as terrific as the first. My new go to hang & stay spot.

The room and hotel were fine; the pool area is nice; the gym is okay, though there were birds nesting in the roof and straw all over the floor, so I'm not sure the last time someone cleaned it. Guests are charged a $25/night resort fee, which is supposed to include fruit and granola with coffee and tea. The "fruit" was granny smith apples wrapped in plastic and the granola was nonexistent. My main complaint is that I left a brand new shirt in my room and the hotel staff were not very helpful in trying to find it or get it back. I called as soon as I got home and realized I left it in the room, and the front desk's only response was "it's not in the lost and found." No offer to check the room or check with housekeeping. I was told they would check the next day and get back to me but they didn't I had to call back and follow up and again was told simply "it's not in the lost and found." I realize that leaving the shirt is on me and I realize there is a limit to what the hotel can do to stop staff taking things that are left in rooms, but I would have appreciated someone at least making an effort to get me my stuff back. This experience left me a bit sour--like their apples--and I probably would not stay here again. And to whoever got my brand new shirt, I hope you enjoy it.

Our room was not as clean as I expect. Room furniture very dirty, wall had poorly patched holes. These overlooked details really prevent a positive vibe . Bed was comfortable..good outdoor seating area. Nice location with walking distance to cute downtown area with many good dining options.

Spacious design, comfortable, and excellent and attentive staff. Location is quite convenient and accessible, aesthetics are nice (the parameters of the near-highway location are just a fact to live with.)

Live music is LOUD on weekends. The rooms are really comfortable. The music on weekend nights is a PROBLEM for a family trip. Not great for anyone wanting an early night to have a band playing below until the wee hours. This is our second stay here and honestly if we'd remembered about the band, we would have booked elsewhere.

Hey team, We were super bummed to find out that the pool wasn't open, because we read online that it opens in May. We called ahed of the booking to ask about the pool, and nobody told us that it would not be open of available for the entire weekend. Big time bummer. :/ We also found the walls and design of the hotel to be very noisy. We could clearly hear neighbors on both sides (or above us) every night.