Mukarnas Spa & Resort Hotel

We stayed for one week from first arriving we have been greeted and well attended to by all staff hotel is amazing can not fault anything, many restaurants service a vast selection of cuisine to suit all tastes spoiled for choice bars all over the hotel and grounds entertainment was great massive play areas and water park for the kids it’s more like a mini fun fair, the amount of staff is unreal u never have to lift a finger as the staff just want to make u feel wanted and to leave content first time here but already booked again for April 2024. A huge thank you to all the staff and mostly the amazing guest relations lady she’s so pleasant and full of information - if your looking for a perfect relaxing n pampered holiday this is my recommendation

Stopped here back in July. We loved it. The bar staff were brilliant. The cocktails they made were some of the best we've ever had. They use plastic glasses around the pool but not cheap flimsy ones they are decent sized plastic glasses. Food is great. They have themed nights most nights doing foods from around the world. These range from very good to amazing. Restaurant is busy for evening meal but not horrendous. If you cant find a seat the staff will find you one within a few minutes. Restaurant is kept tidy. Staff always cleaning up. Loads of choice. Lunch time is more chilled. You can use the main restaurant or they have an outdoor restaurant. The food choice there is more limited and a little repetitive there but still plenty of choice. And it's a nice alternative to the main restaurant and closer to the beach. Breakfast probably as the least choice but still plenty to go at. You won't get a full English though haha. The one thing I did think was poor was the cereals. They were all very sugary and aimed at kids. If you do go let me tell you the toaster isn't broken. People put their arms inside to get toast out and you can burn yourself doing it. It was then I realised you can pull a tray out which brings your toast out. They really need a sign explaining this as most didn't know. Rooms were OK. A little dated but clean and tidy enough. Pool is great. Don't need to get up early to reserve beds. That being said I wouldnt leave it much past 9 before putting your towels out. Grounds are tidy and clean. There's a few bars to go at but we liked the one in the main reception best. It's got a bit of class about it and the quietest one. Great for having a nice drink before your evening meal or at the end of the night. The one near the pool is the busiest but you don't wait much longer than 5 mins and the staff work hard there in the heat so give them a break and be patient. The worst bar is the one on the beach. If you want beer or or soft drinks that's OK but don't expect much else. The beach is OK but you can't walk barefoot on it. The one thing we loved was the pier at the beach. Amazingly it wasn't busy. Plenty of beds and a nice breeze and you can jump off the pier into sea which kids absolutely love. They have ladders as well if you don't want to jump. The staff from the spa can be a little pushy but they've got a job to do. They are nice enough. We actually used the spa and it was really good and would definitely recommend it. You'd pay a lot more back home. Overall we loved our time here and took home some great memories .

Even after an unpleasant accident at the hotel, I want to leave a good review about the working staff. Starting with the pleasant service of the staff at the reception - they took into account our wishes and gave us rooms next to each other (4 rooms). Bar and restaurant staff are very nice and helpful, they work quickly, everything is clean. A large selection of food, themed dinners and parties are held. Entertainment takes place throughout the day for vacationers of all ages. The hotel was fully booked, but nothing was missing. There were always free clean tables in cafes and restaurants. There was also no problem with sunbeds either by the pool or by the sea. As at the end of the season, the hotel tried very hard to make everyone satisfied. Now about the danger in this hotel. If you go to this hotel, be very careful, always be with your friends and family, watch your drinks, watch out for young people, especially 18-20 year old ladies. It was me, on October 28, after visiting the pool bar, I woke up badly beaten and in a strange euphoria that lasted the whole next day. I couldn't walk away from the pain all over my body. It was difficult to breathe because of the bruised ribs, legs, arms and head. When I got to the clinic, they took 4 x-rays all over me because my body was blue everywhere. Since I did not remember what happened to me, the doctor said that I was either beaten or fell down the stairs. After returning to the hotel on crutches, I wanted to report the incident to the hotel manager and find out what happened to me. But I got the answer that nobody saw anything and doesn't know what happened to me. In short, if something happens to you at the hotel, the hotel will defend its reputation in every way. In my case, they even faked surveillance camera footage. It only showed how I was in the cafe, and then at the elevator when I was already going to the room. When asked to show the part of the recording of how I left the cafe, in which direction I went and how I ended up on the ground among the palm trees at the edge of the area, I received the answer that according to the videos I did not fall anywhere. About the accident itself. In the cafe, a strange Arab-looking man with a black beard and wearing a black suit joined our company (6 young people aged 18-19 and me, the mother of two of them). He brought drinks and started talking to the girls in English. I told him to leave our table, then he started threatening me that I would fly out of here myself. I started to call security for help, but no one responded. Then I asked the youth to go home and went to the bartender to ask for help. The security guards were sitting right next to the bar to the side of the toilet entrance. I approached one of them, read "security" on the uniform and said it's good to have you here. After walking 2 steps to the toilet I passed out and didn't remember anything else until the next evening. The guards couldn't help but see me pass out as I fell right behin

Place is amazing. Food always tasty 😋 Entertainment team are fantastic Miggy you are the best 👌 Love everything about Munkarnas 💯💞 Guest relation girls helping and supporting everyone. SPA highly recommend. Thank you so much, all stuff members ❤ 😘

The hotel is very nice, rooms clean, service great, food varied. Great animators - Yusuf and Ozi. The bartenders are excellent, they make great drinks - Ali is great! I recommend the hotel ;) Best regards, Domka from Poland 🙃

Can't fault the hotel, the running if it, or the management, all are excellent, including th very hard working staff, but just not really our scene. It's a bit like being in a real life episode of Benidorm, except I haven't seen any mobility scooters yet. Good value for money I guess, but fairly budget. Here is the summary: Rooms: nice and clean. No Aircon in April from what I can tell. We were allocated a different room than we booked when we arrived and it was changed with minimal fuss. Cleaned every day. Excellent service. Pool and main areas: kept very clean, lots of sunbeds but no attention to the rules by the people and no enforcement of them. Right now I am in a no smoking area and there are five people lit up sitting right in front of the no smoking sign. No waiter service to sunbeds but pool bar good and service reasonably fast. Drinks nice enough. Waterslides very good. Entertainment: lots to do for under 10s. My teens are bored. No teens club and the teen activities are closed in the mornings and at an extra cost the rest of the day. The usual aqua aerobics, darts, water polo etc but not many joiners. Evening entertainment ok a bit average. Food: Reasonably tasty when you can get to it or see what it is. The hotel do an amazing job of getting what must be over 2000 people through the buffet in the 2 hour slot, but feeding time at the zoo doesn't really do it justice. On the first day, my kids came back to the table after 10 minutes with empty plates saying "we just can't get to anything". After that we went later on at about 8.30pm and it was better. Main complaint is that nothing is labelled. At least 5 casseroles just labelled "meat dish". Hmm...could be anything...good job we don't have any allergies!! Very hard to tell what anything is and that applies to all mealtimes and all restaurants. We are not really picky eaters so happy to just go with it, but some wouldn't be. Snack bar at the pool the same every day. Water temperature in April was fine for us, sea and pool...lovely...beach is very nice with the jetty and the diving platform. Overall, a very well run hotel which I can't fault, but just too busy for us.

It was our first time in Turkey and it was so amazing full of fun and great food. The hotel was very clean , the food was very tasty and every night a lot of variety ! Different games and shows organised for each day and night. Food and alcohol was available almost 24/7! One door closed another opened ! And the most important of all , our stay wouldn’t be so amazing without the most amazing people who work there ! Every waiter every bar tender every person who made sure our room is looked after , have been the most friendly and amazing people we’ve ever met ! Thank you All for marking our stay so amazing ! We will be back soon !

Very much enjoyed our stay at the Mukarnas. This was our first time in Turkey, and we had a lovely ten days, could have done with two weeks. I have given a 4 star rating but would have given 4.5 if that was an option. Check in was quick and easy and the guys on reception were very pleasant and helpful. Bags were taken up to our room on arrival which was a nice touch after a long trip to get there. The transfer from the hotel is quite long so we chose to go by private transfer which took 1hr 15 mins. We used Tur*** Karabuz for our transfer and he was lovely which the hotel recommended on their Facebook page. We also used him to take us to Land of Legends which is definitely worth a visit. I recommend you join the Facebook page before you go to get all sorts of useful information and get a feel for the hotel. They also have an app which gives you helpful info and a map and times for meals etc. The staff are all amazing and work so hard. We had the best waiter Zulkuf who couldn't do enough for us and always made mealtimes enjoyable. The food was ok but sometimes a little cold. There was also plenty to chose from. Some form of food was available all day and late into the evening. There was no ice cream though as it was out of season. Despite being 26 degrees some days the locals found it cold! For us it was perfect as we had just left behind snow in Scotland the day we left. The cleaners all did a fantastic job keeping the whole hotel clean and left towel creations every day and refilled our fridge. The rooms were lovely and spacious, with a lovely little balcony. I emailed the hotel a few months before and asked for a sea view room on the top floor so the view was not obstructed by the trees and they did not disappoint. The rooms include free use of the safe which is a welcome change from most hotels. Pool Towels were provided without a deposit too. The bar staff did an amazing job and worked so hard. There was a good selection of drinks and cocktails on offer but sometimes they tasted very different depending on who made them. But they were always very cheerful despite working such long hours. They were also very vigilant about clearing away glasses. Sometimes too vigilant. If you took your eye off your drink or left your sun bed to go in the pool often it was taken even if it wasn’t empty, which was quite annoying. There were plenty sun bed for all by the pool which was very cold but we expected this for April. We had temperatures between 23-26 degrees while there so it was quite nice to dip in the pool if not hard to get in at first!!!! The entertainment team were great. They worked from morning to night, like all the staff and still managed to stay cheerful and fun. They were great with young and old and provided entertainment for everyone through the day and night. Shout out to Ozzy who was always very pleasant and chatty and not pushy about joining in activities. The onsite shop is VERY expensive. But there are a few shops ju

We are here currently. Leaving on Wednesday. Would have loved to stay longer. Can 100% recommend Mukarnos Hotel. The food is delicious, good quality, quantity, variety and fresh. The staff are fantastic - professional, polite, friendly, hard working. Our kids have enjoyed mini club - Elif, Natalia & Ruslang are fantastic with children. They also run the mini disco every evening. Natalia sorted a birthday surprise for my 5 year old Ollie at short notice. He had mini fireworks and everyone sang happy birthday to him. It was very special. Serhat is the animation club manager and works very hard. He's a natural entertainer and speaks about 4 languages. Amazing! All waiters are brilliant, special thanks to Hamza for being so helpful, welcoming and caring. We are staying in room 1045 - it's a family sea-view room (bunk beds and bedroom). We have 2 teenagers staying in another room. Defo worth the upgrade to the Seaview rooms. The negatives - The beach is stoney and its around 45mins- 1hrs bus trip to Alanya (2€ each way). There's not much to do in this area. The buses are frequent though and are comfortable and safe. We've had a brilliant time. You won't be disappointed.