Byward Suites

Portable AC should be removed (November) this would allow better closure of front window cutting on street noise and cold draft over bed area

I couldn't even get inside the hotel room, I didn't know there was going to be no receptionist! I arrived at midnight, and there was no one there!

I don't own a smart phone. They sent me an e-mail with my building code and apartment code before I left. I get there and they re-issued my building code one hour before I arrived. They shouldn't have done that. Tried the code they sent me 20 times and of course the door won't open. Had to find a pay phone and called the number. No one answered. ******* tried calling, no answer. I had to book another hotel and will be filling for a refund.

As a female solo traveller, the entrance to this property was concerning for me. There were apparent junkies at the entrance every time I was trying to enter and they watched me try to input the door code which made me very uncomfortable. With that being said, there are lots of security cameras inside the building. It very much feels like an apartment building as well, not a hotel vibe. The room itself was rundown. The couch had a stain on it, one of the kitchen cupboards was broken, the fan was broken and some of the flooring was not done properly. However, for the price in Ottawa this place is fantastic. I wouldn't recommend staying here for honey moon or anything fancy, but for a quick stay, it has a bed, a functioning kitchen and the location is unbeatable (other than the front door). Parking is also not included. I parked in the mall overnight and had to pay so factor that into your costs. Again this is a great stay for the price and I would stay again but as a female solo traveller, I wouldn't want to arrive by night.

This hotel is more like an airbnb and is suited for a certain type of visitor. We found the manager responsive and friendly and the property is in a great location-close to several popular sites such as the Byward Market. I also thought the rooms were clean though me like a 2 star property. For some reason, the floor tiles didn't connect; the shower handle was jiggly, and while I found the bed comfortable, it was reminiscent of my college dorm bed. It is also not suitable for anyone with limited mobility, I don't think there was an elevator and there are no ground floor rooms. It is contactless, so you have a code for the (unmarked) entrance and the room itself, which worked well. There is no onsite parking, the outdoor parking lot nearest by was a bit sketchy. The parking seemed to be about $30 if you were staying overnight, but the directions seemed to be unclear as to how to purchase the correct parking time. My husband went to ask someone he thought worked there, and it was just some guy urinating behind the booth. Parking was available nearby at the market itself and though self parking as well, seemed more secure. There was a little kitchen that seemed well stocked, though we didn't cook. I am not sure how the prices stacked up to any other hotels, but I felt safe. I hope the owners make a go of it.

A bit difficult to find the entrance and although I followed the instructions to the letter to enter the room at 3 pm the code in the room door was not working. Moreover, as I was taking a nap an attendant opened the door so I had to go out and clarify I was the traveller who booked the room. This person was confused but helpful as she reprogrammed the code to the door and it has been working since then. Ok place to spend a night but quite noisy location and poor condition of the floors and entrance hall, will likely not book again

Showed up no reception nobody answered phone at number listed front entrance full of needles on stairways ended up cancelling & staying somewhere else

We had to leave without staying as we waited over an hour for an access code to get in the building. It was raining very hard so had to book somewhere else. Not a satisfied customer.

AVOID. The place was filthy and in terrible condition. Food residue on the floors, dirty bed sheets, mattress too large for its base, hair in the bathroom, stains on the couch, broken window, unsafe door, damaged furniture, etc. I left the place right away and OWNER REFUSE TO REFUND.