To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.3
Cleanliness4.1
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All reviews(64)
Positive reviews(31)
Reviews with photos/video(2)
Negative reviews(2)
David
Moderate A ☆ No Smoking ☆ (Double 14 Sqm) [Standard] [Double Room] [Non-Smoking]
Stayed in Jul 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good hotel and the breakfast was nice
Anonymous User
Stayed in Nov 2024
Couples
4 review
4.7/5
Amazing
Posted on Jan 1, 2025
The onsen is good
DDWW
Stayed in Feb 2025
Family
26 review
3.0/5
Posted on Mar 17, 2025
~ Hotel close to Kumamoto Airport!
~ The room is so small!
~ The hotel has a large bathhouse and free parking!
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풍찬
Stayed in Jul 2024
Business travellers
80 review
4.5/5
Great
Posted on Sep 1, 2024
I liked the hot spring facility on the 10th floor the most. There were many restaurants nearby and it was close to the airport, so it was convenient. The only regret was that there were not enough twin bed rooms.
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Bumi
Stayed in Jul 2024
Travel with friends
1 review
2.2/5
Posted on Aug 30, 2024
The purpose of the trip was golf, so I made a reservation near the airport. I was surprised that the room was so small, but it was nice that there was a bathroom. They didn't provide bottled water, and the cleanliness of the bed was a bit poor, but the staff was friendly.
The room is small, Japanese style, overall average
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Guimeizi
Stayed in Jan 2023
Family
1 review
3.5/5
Posted on Feb 11, 2023
It was a smoking room, but the smell bothered me.
The room was hot because there was no air conditioning.
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Response from Property: Thank you very much for using Candeo Hotels Ozu Kumamoto Airport. We are also very sorry that you had an unpleasant experience during your stay. In the future, we will be more mindful of thorough cleaning, including deodorizing, than ever before. We look forward to welcoming you back again soon. Candeo Hotel Ozu Kumamoto Airport Front Desk
門間和彦
Moderate A ☆ No Smoking ☆ (Double 14 Sqm) [Standard] [Double Room] [Non-Smoking]
Stayed in Jul 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Aug 14, 2024
It was good.
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Clinton’s
Moderate A ☆ No Smoking ☆ (Double 14 Sqm) [Standard] [Double Room] [Non-Smoking]
Stayed in Apr 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on May 21, 2024
Good hotel
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Guest User
Stayed in Aug 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Dec 5, 2024
fine..
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Guest User
Stayed in Feb 2025
Family
2 review
2.0/5
Posted on Mar 8, 2025
입실했을 때 방에서 땀냄새 또는 오래된 카페트 냄새가 너무 났습니다.
방도 2명이 쓰기에는 너무 좁았습니다.