Hilton Garden Inn Paris la Villette

Hilton Garden Inn Paris la Villette Reviews

Hilton Garden Inn Paris la Villette

27 Quai de la Gironde, Paris, 75019, FranceView Hotel Details
Hilton Garden Inn Paris la Villette
Hilton Garden Inn Paris la VilletteHilton Garden Inn Paris la VilletteHilton Garden Inn Paris la Villette
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Hilton Garden Inn Paris la Villette Guest Reviews

4.6/5
Great
52 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(52)
Positive reviews(51)
Reviews with photos/video(14)
Awesome stay(17)
Awesome rooms(13)
Easy to get around(12)
Friendly staff(10)
Convenient location(10)
Awesome amenities(7)
Close to metro(7)
Large rooms(6)
Negative reviews(1)
Tajul Islam05
Queen Room
Stayed in Mar 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on May 6, 2024
Wonderful hotel, very clean, very welcoming, situated near the La Villette recreational complex. The room was cosy, perfect balance in terms of not too cold with colours nor not too dark. The Queen sized bed was magnificent but the pillows weren't of my standard, as I found no support in that, but of course, crucially, pillow comfort is subjective to the user. The room was spacious with plenty of natural lighting as well as enough artificial lighting too. There is a desk area and some convenient wall storages, as well as an inbuilt wardrobe for further additional storage. The TV had French channels mostly and understandably, but this being The Garden Inn, the TV is setup to cast your apps from your phone to watch on the TV, but note, this is only an Android feature. All in all, a relaxing and joyous place to stay. The area is nice and quiet and away from the street noise. However, the fellow guests on the same floor had no decency to respect other guests, as they kept closing their doors heavy handedly and making noise whilst walking along the corridor. But putting that aside, the hotel quality and services is what you'd expect to find from the Garden Inn.
6/14
Response from Property: Dear Guest, Thank you so much for your detailed feedback! We’re delighted to hear that you appreciated the cleanliness, comfort, and welcoming atmosphere of our hotel. It’s great that the room layout, natural light, and amenities met your expectations. We also appreciate your comments on the pillows, and we’ll take note of them for future improvements, as comfort can indeed be quite subjective. We apologize for any noise disturbance you experienced from other guests and will remind everyone to be mindful of others for a more peaceful stay. We’re happy to know that, despite this, you found our location relaxing and enjoyable. We look forward to welcoming you back in the future for another pleasant experience! Best regards, The Reception
Guest User
Queen Room
Stayed in Oct 2024
Couples
6 review
3.5/5
Posted on Nov 7, 2024
Not bad but may not go to it again! Lllllllllllllllllllllll
Response from Property: Dear Guest, Thank you for taking the time to share your thoughts. I’m sorry to hear that your experience wasn’t fully satisfying. We would love to understand what didn’t meet your expectations so we can improve. Your feedback is important to us, and it will help us enhance the experience for future guests. I hope we have the chance to welcome you back and provide you with a stay that meets all your expectations. Best regards, Reception
Chang Martin
King Room-Accessible
Stayed in Apr 2024
Travel with friends
4 review
4.5/5
Great
Posted on May 8, 2024
Location is near to the metro station, however its locating at district 19, relatively dangerous to tourist. Hotel is great, service is nice with decent and clean bedrooms. The location is the only thing is slightly less desirable.
Response from Property: Dear Guest, Thank you for sharing your feedback. We’re happy to hear that you enjoyed the service and the cleanliness of the rooms. We understand your concerns about the location, and we assure you that we take guest safety very seriously. We’re glad that the convenience of the nearby metro station made your stay easier, and we hope to welcome you back for another enjoyable visit. Best regards, The Reception
Guest User
Queen Room
Stayed in Sep 2023
Solo travellers
16 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Great hotel experience. All front desk staff were very helpful. The room is specious. Acoustic’s quiet and bedding most comfortable. The hotel is conveniently located near metro stations and restaurants. The breakfast offerings were terrific. Will come back for sure if in Paris.
Response from Property: Merci beaucoup pour ce retour positif ! Nous sommes ravis que vous ayez apprécié votre séjour et la qualité de notre service. C’est un vrai plaisir de savoir que la localisation, le confort de la chambre, ainsi que nos options de petit-déjeuner ont contribué à rendre votre expérience agréable. Nous serions heureux de vous accueillir à nouveau lors de votre prochain passage à Paris ! À très bientôt !
Adrian Mawhoub
Queen Room
Stayed in Jan 2024
Business travellers
19 review
3.2/5
Posted on Apr 30, 2024
Very far from the centre. You need to walk around 5 minutes to go to the metro station. The hitel itself was very good and the room was good size. Very clean and the staff were very friendly
Response from Property: Dear Guest, Thank you for sharing your feedback! We’re happy to hear that you enjoyed your stay, the cleanliness of the room, and the friendliness of our staff. While our location is a bit further from the city center, we’re glad that the nearby metro station made it easy for you to get around. We look forward to welcoming you back for another great stay! Best regards, The Reception
Guest User
King Room-Accessible
Stayed in Nov 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Very Good & comfortatable
Response from Property: erci beaucoup pour votre retour ! Nous sommes heureux que vous ayez trouvé votre séjour agréable et confortable. Nous serions ravis de vous accueillir à nouveau prochainement !
Guest User
Queen Room
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 10, 2024
Our stay here was excellent. The room was clean and spacious, with a big TV, which could be used to watch Netflix or cast any video we wished. The staff were friendly and helpful and they all spoke excellent English. There was a small, but useful gym too. It's situated 20 minutes from The Louvre by metro, with other main attractions within reach by metro a little longer. Overall, very very good.
Response from Property: Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que vous ayez passé un excellent séjour, apprécié la propreté et la taille de votre chambre, ainsi que les équipements disponibles. C’est aussi un plaisir de savoir que notre personnel a contribué à rendre votre séjour agréable. Nous espérons vous accueillir à nouveau très bientôt pour une autre expérience tout aussi parfaite !
Guest User
Twin Room
Stayed in Nov 2023
Couples
5 review
4.5/5
Great
Posted on Dec 20, 2023
Very helpful receptionists! Our check in was delayed to past midnight due to unforeseen issues, and they were able to accommodate to our request and waited for us!
Response from Property: Merci beaucoup pour votre retour ! Nous sommes heureux d'avoir pu vous assister et nous excusons pour les désagréments causés par le retard. C’était un plaisir de vous accueillir et nous espérons vous revoir bientôt pour un séjour sans accroc ! 😊
Guest User
Queen Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 30, 2023
Really enjoyed my stay at the Hilton Inn. Very new hotel, incredibly clean and very closely located to a metro station. The hotel was very spacious for a hotel in Paris, bed was comforable and shower was incredible. I highly recommend a stay at the Hilton inn. I would mention that it is on the outskirts of Paris but the close metro links mean you can be in the heart of Paris within 20 mins. Breakfast is good too. Only thing I would say is the bedding/towels gets changed every 3 days unless you specifically ask. But for the price, I think it's the best you can get in Paris.
Response from Property: Merci beaucoup pour votre retour détaillé et positif ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous, la propreté de l'hôtel, la proximité avec le métro, ainsi que le confort de votre chambre. Nous prenons également note de votre remarque concernant le changement de literie et de serviettes, et nous ferons en sorte de le communiquer à notre équipe. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !
Guest User
Queen Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
clean, nice environment, convenient location near the metro
Response from Property: Merci pour votre retour ! Nous sommes ravis que vous ayez apprécié la propreté des lieux ainsi que l’emplacement pratique près du métro. Cela nous fait plaisir de savoir que les transports ont été un atout pour votre séjour. Au plaisir de vous revoir bientôt ! 😊
Adam
King Room-Accessible
Stayed in Aug 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Great hotel, good location everything you need for a few days in Paris
Response from Property: Thank you for your feedback! We're delighted to know that our hotel and its location were perfect for your visit to Paris. We’d be thrilled to welcome you back for your next stay!
Shiqianzhouyu
Queen Room
Stayed in Nov 2024
Couples
115 review
4.3/5
Very Good
Posted on Jan 3, 2025
High cost performance. There is a subway station downstairs. It is very convenient to go anywhere. There are also many bakeries downstairs
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your thoughts and for giving us a 4.3 out of 5 rating! I’m glad to hear that you found our location convenient and appreciated the nearby subway station—it does make exploring Paris much easier, doesn’t it? I see you also enjoyed the abundance of bakeries downstairs. French pastries are hard to resist! If you come back, let me know, and I’d be happy to recommend my personal favorite bakery for a truly authentic croissant experience. We hope to have the pleasure of welcoming you again soon! Warm regards, Virgile Reception Team
ChaojinaibaZH
King Room
Stayed in Sep 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The room was OK, the hotel had no parking space at all, but they recommended a nearby public parking lot, which was about 30 euros a night, but you can park on the roadside next to the hotel, but the hotel front desk said that it is easy to get your car windows smashed unless you have insurance and there is nothing in the car to park, but it is best to buy glass insurance in Paris. In addition, to be honest, there is a reason why it is cheap, and the area is not actually very good. The area behind the hotel does not look that safe at night. Other than that, it is good, and the street view outside the restaurant window is suitable for daze.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your review and for the 5/5 rating! We're pleased to hear that you found your room comfortable. Regarding parking, we do our best to inform our guests about the available options nearby, including the public parking lot. I understand the concerns about street parking, and we always advise caution. As you mentioned, it’s important to have the right insurance in Paris for peace of mind. We also appreciate your honesty about the area. While the location offers great transportation links and convenience, we understand that perceptions of safety can vary. We're glad to know that despite this, you enjoyed the street view from the restaurant window. Thank you again for your feedback. We hope to welcome you back for another pleasant stay in the future. Best regards, Virgile
Guest User
Deluxe Queen Room with Sofa Bed
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The location is very good, close to the subway, convenient for travel, the hotel design is very elegant and fashionable, very good accommodation experience
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind words! We're delighted to hear that you enjoyed our hotel's convenient location and elegant design. Providing a stylish and comfortable stay is our priority, and it’s wonderful to know that we made your experience a great one. We hope to welcome you back on your next trip to Paris! Best regards, The Reception
Anonymous User
Queen Room
Stayed in Dec 2024
Business travellers
30 review
5.0/5
Outstanding
Posted on Feb 6, 2025
This hotel is great, with thoughtful service, comfortable and spacious rooms, complete toiletries, 24-hour gym, etc., making guests feel at home. The location is convenient for travel in the city. I will go there again next time.
Original TextTranslated by Google
Response from Property: Dear Guest, We truly appreciate your wonderful feedback! It’s fantastic to know that you felt at home with us and enjoyed our attentive service, spacious rooms, and convenient amenities. Our team is always dedicated to making each stay as comfortable as possible. We’ll be delighted to welcome you back on your next visit to Paris! Best regards, The Reception