Lou_123
April 20, 2025
1. Overcharge: I booked a hotel on Ctrip for ¥5589 (tax included) for two nights. EUR122.76 (¥979.38) was charged to my credit card when I checked in. When I checked out, they said it was not refundable. I said the room rate already included tax, but the front desk said it was city tax.
2. Because of the time difference, I got up early in the morning. The service on the first morning was OK, and the food was relatively complete. However, the second morning, both the service and breakfast were much worse. At least there was yogurt on the first morning. There was no yogurt on the second day. The bread and fruit provided were obviously much worse than the first day.
3. There was a dry cleaning service in the room, but I put the clothes I wanted to wash in the hotel laundry bag, and no one cared. When I returned to the hotel, the clothes were left there intact, and no one took them to wash.
4. The elevator is very small and can only accommodate one person
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