The location, room conditions and service of this hotel are all acceptable. But for tourists who want to sleep, this place can't guarantee that we can sleep at all (not to mention a good night's sleep, which is the most basic and uncompromising responsibility). Every Friday to Sunday from 10 pm to 2 am, the bar attached to the first floor of the hotel plays DJ music all the time, and the average noise in the guest room reaches 58 to 60 decibels. What does this mean? It's just like the music is playing on the Bluetooth speaker in your room. This noise value far exceeds the standard of 30 decibels below recommended by the World Health Organization for bedrooms at night, and is 1.7 times higher than the 35 decibels limit for hotel rooms at night stipulated in China's "Civil Building Sound Insulation Design Code".
What makes people even more angry is the hotel's handling attitude. The hotel and the bar are different formats operated by the same group. Logically, the coordination between them should be smoother and more efficient than ordinary business cooperation. But I complained three times at night, and all I got was a perfunctory promise from the duty manager that he would "communicate with the bar." After another test, the so-called "volume adjustment" only reduced the noise by 2 decibels, from 60 decibels to 58 decibels. What's the use of this? Since the hotel has to operate different business formats that are prone to conflict at the same time, the sound insulation measures must be stricter than the general industry standards. For example, four-star hotels generally require the noise level of guest rooms to be controlled below 45 decibels.
Referring to some successful practices in the international hotel industry, here are two solutions that can be implemented immediately:
First, according to the requirements of "Classification and Evaluation of Stars of Tourist Hotels", install GB/T 19889 certified sound insulation dampers in the bar area to block the sound first, or put 3M earplugs in the rooms that may be affected!
Second, learn from the Marriott Group's "Entertainment Complex Management Manual". A four-star hotel should strictly limit the time for loud music and activities in the bar to before 11:30 pm, so as not to disturb guests' sleep.
Finally, I would like to remind all travelers who want to sleep well and rest comfortably. If you spend more than 2,000 a night on the weekend, don't choose this hotel. Every weekend, it is not a National Arts and Crafts Hotel (Hôtel National Des Arts et Métiers), but a "National Arts and Crafts Nightclub" (Club National Des Arts et Métiers).
Original TextTranslation provided by Google
