Featured facilities: Parking, Laundry Service (On-Site)
Very Good
37 reviews
8.8/10
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9.0/10
Great
MMadeline KelleyThis was such a wonderful stay! The staff - and specifically Gonzalo - were so incredibly helpful. From arranging me airport transfer to/from, to giving me recommendations on places to see locally, and just generally being incredibly helpful. The space itself has a beautiful view overlooking a lake with Andes mountains in sight. The room was charming and clean - with heated floors!!! The location is away from the center of Bariloche so it was much quieter which I loved. Also right next to an amazing park to hike and see the waterfalls. You don’t NEED a car, but I would probably recommend one.
LLiThe hotel is located close to the central square. Very convenient. They provide hot and cold water All day. Everything is basic but meets my needs. Shower water is good. Breakfast is typical Argentina hotel’s continental menu, limited options. Staffs are friendly and helpful .
GGuest UserThe location is not bad, it is close to the urban environment near the lake. The room is very spacious and hygienic. It is also very good. The new hotel sanitary equipment is definitely no problem. The service is a little worse. It may be that the service staff asks too little, so the service can’t keep up. There is no relationship between fixed doormen. After all, a 5-star hotel has to leave its own luggage. It’s too much to say that it’s too late. The front desk also feels that it has not reached the scale of 5 stars. Others are quite good, and they don’t enjoy the 5 star service. Reach the service of a 3-star hotel
GGuest Userthe location is great. breakfast is good but basic. room is comfy.
we reserved a room with a queen bed but we actually got 2 single beds but together.
We got a room in the 5th floor but the elevator in the 5th floor doesn't work so we need to take the elevator to the 4th floor and then stairs, this is very annoying and it is expected from an hotel to fix this stuff or let know people before hand.
We were told that there is parking, and there is one, but because of a festival during the weekend there is not enough room so all the cars are blocking one another and we had to leave the car keys on the reception so they can move the cars, despite of this lack of room the receptionist told me that the hotel rents parking space to other people that are not guests, this is really a shame,guest should get priority and not suffer from this mess because the hotel owner/manager wants to make extra money.
KKazzy travelerNot sure why this hotel gets so highly rated. It was noisy. I had room 502, a large room on the 5th floor, facing Guemes Street (I think..). It had a large king bed, a kitchenette and a balcony. I found it was a bit tired. The wall that leads out onto the balcony is all floor to ceiling glass and has sliding doors. I don't think that it was double glazed, the seals were non-existent and let in every bit of noise from the busy street below as well as the noisy air conditioner compressor on the balcony. There were no seals on the hallway door and no soft close. I definitely won't be staying again.
GGuest UserWe liked this hotel, the team were friendly and the eoom was nice.
The restaurant and bar were good as was breakfast.
The view was amazibg. The only problem was the noise from the traffic in the steet below
GGuest UserEn pleno centro, a pocos metros del hermosísimo lago, restaurantes, Centro Cívico, buen desayuno, limpio, habitación y baño espaciosos, la cama un poco dura pues la habían comprado recientemente (a algunos les gusta así) , en general un buen hotel que tendremos en cuenta si regresamos algún día al bello Bariloche, la atención muy buena, gracias Pablito, un abrazo desde Guayaquil , Ecuador
GGuest UserReception asked us to make the check in ourselves with a link they provided which wasn’t working. After 30 mins trying without success they said it was ok and they could do it 🤨🤨
Plus they gave us a room and then changed us to a different one with 3 small beds (when we asked for a double and a single)