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9.3/10
Great
GGuest UserSuperior location. The hotel has good facilities. In front of the gate is the river. It's safe, too. I do a lot of running in the morning. Next to it is a new shopping mall. Later, I found that there are many noodles to eat. You can also see the scenery outside. Very good.
Xxiangy225The room was spacious and the location was excellent, with the ocean in front and the CBD behind. Everything in the city center was within walking distance. The noodle house on the street behind the hotel was delicious. The staff were very friendly, enthusiastic, and attentive. I would definitely stay here again next time I'm in Darwin.
SS.Y.WThe hotel was under massive renovation. Couldn't get a good Waterview room due to that. The front desk staffs are very accommodative and helpful trying to offer other rooms and options. The swimming pool is the best and we really enjoyed it especially in the hot climates.The location is at the Esplanade,directly sea facing with a nice view and big park . Highly recommend!
MMamzinhaMy last minute trip to darwin turned to be the best trip with great deal of Air ticket and Accommodation booked with Trip.com
H on Mitchell Apartment Hotel is Good Location walking Distance , Room equipped with Microwave Oven, Refrigerator , Dish washer machine, Stove , Room is clean, as well as Safe to stay.
GGuest UserThe hotel is located walking distance to City Center and smith street mall. Even waterfront restaurants and bars are just 15 mins. walk apart. The taxi transfer airport to hotel takes less than 20 minutes.
Friendly reception staff arranged a change of our desired bed configuration upon notice. Rooms are basic but spacious.
Nice restaurant on premises available for lunch, dinner and its where you got the complementary breakfast.
Will stay here again definitely, when in town next time.
KKen and Sharon QLDThe Mercure is the pick of the Darwin Airport hotels and they capitalize on their airport location by cranking up the price. Also our flight came into Darwin after midnight and the airport shuttle phone number they provided was unanswered so we endured the 9 minute walk from the airport with our cases. Checked in about 1:00 and requested a late check out. The hotel had plenty of availability but they still charged $60 for the privilege. Rooms are comfortable but looking a bit tatty now. Even so we had a nice , but short stay
GGuest UserPoor communication with the shuttle service. They failed to communicate the shuttle service would be an unmarked car and did not provide the driver with my phone number. This resulted in a long wait at the airport around midnight, plus several phone calls.
The room we were given had hair in the bed and stained sheets. Thankfully, we were promptly given a new room, however, the person who gave me the new room key - passed the key to me and told me the room number and went to immediately leave. I had to ask him to show me the room and help move our bags. (I was travelling with my 8 year old child and by this time it was after 1am).
It was a very disappointing and frustrating experience.
VVana LobatoUpon first check in, the receptionist confirmed that we paid through Trip.com but after taking the bond payment he then straight away told us he hasn’t received any payment and asked us to show our proof of payments such as trip.com confirmation, bank transfer, & even statement of bank deduction. We showed confirmation, bank transfer, statements as he asked and then the receptionist refused and insisted we haven’t paid. He refused all the proofs and insisted us to make another payment with them. He refused us to talk to the supervisor because he said “they will say the same thing”. Unfortunately, we didn’t get his name, so we couldn’t specify who he was. Terrible services.