Featured facilities: Parking, Laundry Service (On-Site)
Very Good
107 reviews
8.7/10
1 night
From SGD 178
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9.1/10
Great
GGuest UserThe hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand.
Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed.
They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help.
Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for.
GGuest UserAnd its satisfaction! The two landlords took the initiative to upgrade the room for free. There was no breakfast, and they made breakfast according to my preferences every day! The environment is elegant, comfortable and warm! The service is really the most satisfying time for all the hotels and homestays I have ever stayed in! Recommended to me a lot of friends! This will be my permanent place to stay!
杨杨Hotel facilities are relatively old, not as good as Langley's Sandman, parking in the ground, booked a large bed suite with kitchen, less kitchen utensils, you can do something simple. There is a supermarket not far from the surrounding area, but you need to drive.
SshuturmaoWe had a solid experience at the hotel, having enjoyed the 24 hour gym, consistently friendly service, and large room packed with amenities such as a mini-fridge and a microwave. Thoughtful details like including hand sanitizers and sanitation wipes in the rooms and providing free bottles of water were unexpected and much appreciated. Thank you to the staff for the wonderful experience!
AAnonymous UserThe room is fully equipped but has a sense of history. If you like a new one, it is not recommended. The breakfast is not demanding. The variety is complete and the fresh view is wide.
GGuest UserRoom was clean and quiet, bed was conformable, A/C worked great, had a fridge and microwave in room, and an elevator. The front office staff were helpful and kind.