Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2025|Superior Queen Room
Guest UserThe Yitel in Taicang is a fantastic hotel. From the great front desk staff allowing us a bit of an early check in, to the wonderful breakfast, great room with a lovely big bathtub, to the very warm and friendly housekeeping and restaurant staff, we thoroughly enjoyed our stay at the Yitel. We have been staying at many hotels over the last few months in China, and this hotel is a standout. The location in central Taicang is great, with a shopping mall and Walmart right across the street, and many other shops, restaurants, banks, and more within easy walking distance. Our large Queen room was great - very large, incredibly comfortable and well appointed - and, again, the great big bathtub was a special treat. There is a great in house laundry - most importantly, the best dryer we have used at a ny of the hotels we have stayed in. Great hotel and would highly recommend.
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Price per night from:PHP 1,934
Posted on Nov 30, 2025|Themed Room (Double Bed)
dyhxThe hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
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Price per night from:PHP 7,526
Posted on Dec 1, 2024|Premier Twin Bed Room
Guest UserI am very impressed by the self services buffet for breakfast. I ate the veges same to my taste 40 years ago. Very fresh and tasteful.I have an intention to be here just for their breakfast.
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Price per night from:PHP 2,560
Posted on Dec 28, 2025
Dadengkejiusi
His lobby was large and bright, with plenty of seating. The room numbers on the doors were quite interesting. The room we were initially given seemed to have a problem; the room card wouldn't open, and after a lot of trouble, it still wouldn't budge. We ended up in room P2. The front desk gave us a different room, much smaller than the previous one, but still okay. The TV wasn't the kind that could be projected. The location was also quite good.
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Price per night from:PHP 1,008
Posted on May 2, 2024
Guest User
The room on May Day was very tight, but I missed it early on May Day and booked two rooms, one on the outside and one on the courtyard.
Parking spaces include underground parking lots (right next to the hotel, near Starbucks) and surface parking lots (on Xinbei East Road, there is a small alley opposite the ”Yu Guoyuan” snack shop. The parking spaces are quite spacious)
The hotel is connected to the Leyin Garden next door during the day.
The hotel is very clean inside, the front desk is friendly, the room is large, the bathroom is separated from wet and dry, the bed is very comfortable, and the pillows are suitable for us to sleep on.
The hotel is very close to Shaxi Ancient Town. There are snacks, pastries, Taicang specialty meat floss, clothes sellers, and Yiwu small commodities. It is very lively. For breakfast, you can go to Auntie Zhang’s dim sum shop. The fried pancakes are quite delicious.
Recommended!
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Price per night from:PHP 1,562
Posted on Sep 26, 2025
hitsuzi
Although the hotel exterior is rather old, the rooms are relatively new, clean, and comfortable. The front desk service is attentive. The room we were initially assigned may have been used by a previous guest for hot pot or something similar, as it had a strong odor. The front desk staff immediately changed our room and proactively provided instructions on how to use the smart devices in the room. The hotel's location is good; it's 400 meters from RT-Mart and 900 meters from Nanyang Square, and public transportation is very convenient. Overall, it's a good hotel.
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Price per night from:PHP 926
Posted on Aug 20, 2025
scy999
Initially, after booking, I was a bit concerned seeing the mixed reviews on Ctrip, but after checking in, I actually found it to be pretty good.
First of all, the day before arrival, customer service reached out to ask for our license plate number. They also added us on WeChat to send over the address, important instructions, and the necessary pass for Seventy-Two Villages. We arrived in the afternoon, and our room was still being prepared. While we waited, they kindly offered us complimentary soft drinks.
We stayed in a LOFT room, which was perfect for our group of three adults and one child, with the addition of a tatami mat. The room offered a pleasant view of the fields.
The room key was an old-fashioned type; you had to manually lock the door after closing it, otherwise, it could be opened from the outside. You also needed to lock it from the outside when leaving the room. This system felt a bit dated and could definitely be improved.
On the LOFT level, the common area in the lobby featured an automatic mahjong table, which is great for larger groups.
The central air conditioning in the room was quite loud, which I found difficult to get used to, and I barely slept the first night. By the second day, I had adjusted to the noise, but the AC was too cold. Even after adjusting the temperature upwards and changing the fan speed, it didn't make much of a difference.
Upon check-out, they also gave us complimentary bottled water and a frog toy for the child, which was a very thoughtful gesture.
The butler/concierge service is available until 9 PM, so if you need anything, it's best to contact customer service via WeChat earlier in the day.
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Price per night from:PHP 5,719
Posted on May 12, 2024
K.K.A
This is an easy choice in Taicang city. The main issue is that all rooms are in the second floor and it could be noisy in the middle of the night or early morning because people just like to talk loud while going to or from their rooms passing by all other rooms! Maybe a sign that says “please keep quiet in the corridor” can help a bit!
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Price per night from:PHP 944
Posted on Jun 16, 2025|Cozy Double Room
ShidabingerGoing to the environment, who knows that I can't see a room, ask if I can change it, say that we have a comfortable big bed room, can this, the room is full, and ask us to stay for a few nights. The promotional map of the comfortable big bed room is also a balcony with a view, and this room is not a special price. The service is also full self-service, 0 service. The room I live in is a room that no one has set in the Moonzi Center. This floor is the Moonzi Center. If you have any questions, you should ask the registered staff of the Moonzi Center. They will convey it again. There is nothing in the surrounding 2 kilometers. I wanted to see the environment. I knew that I couldn't see who was going to set it here. I had to go out to the gate to get it by myself.
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Price per night from:PHP 1,788
Posted on Sep 5, 2023|Business Room
Anonymous UserEnvironment: The hotel has a great view and the service is very thoughtful. The new room is very bright. There are private dining rooms with good food.
Hygiene: 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Facilities: Although it has been open for a long time, it is not old.
Service: All services are very thoughtful
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Price per night from:PHP 3,069