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9.1/10
Great
JJaideabellaWe had a fantastic stay at The Unexpected Hotel in Ibiza! From the moment we arrived, the staff made us feel welcome and well taken care of. At check-in, we were pleasantly surprised with the option to upgrade our room—and we’re so glad we did! The upgraded room was spacious, stylish, and offered stunning views that truly elevated our experience. Even came with a hot tub on the balcony.
The hotel itself lives up to its name in the best way—full of delightful surprises, from the chic decor to the vibrant atmosphere. Every detail was thoughtfully curated, and the service throughout our stay was exceptional.
Highly recommend this hotel for anyone looking for a memorable and luxurious Ibiza getaway. Worth every penny. We’ll definitely be back!
BBeilabeilajiangIt's OK. The address and location are good. There are everything nearby, including supermarkets, restaurants, etc. It's very convenient to go anywhere. It's in the western city center of the island ~ But the auntie didn't take the initiative to clean during the stay, which needs to be improved.
GGuest UserLocation: On the San Antonio side of the island, I personally think it is only suitable for self-driving. Parking at the door is very convenient and free. When the hotel goes out, turn right and go down a small road for 1 minute to the seaside, which is very suitable for watching the sunset. Walking 1.4km along the seaside is the famous cafe del mar.
Room: Very Cuban style, quite clean, medium in size, can be spread out in two big boxes. I live in a room on the first floor, and you can see Figure 7 on the balcony. Both the kettle and refrigerator are net celebrity smeg. The bathroom is also super retro, like a brass faucet.
Public area: Just look at the photos! Very real, good for taking photos! The hotel lobby is filled with citrus-scented scents~ it drew people to Cuba all at once! There are also free beach towels that can be rented~ My only complaint about this hotel is that there are too many mosquitoes near the swimming pool! I stayed for 10 minutes and bit 8 packets. I was mad at me!
Summary: This time one of the two most satisfying among the eight hotels in Spain! As long as you are driving by yourself, I highly recommend it! ! ! Roar recommended!
GGuest UserExcellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
GGuest UserWonderful hotel Extremely clean however breakfast was a very big disappointment as all hot items were cold on the hot plates. I Spoke to the staff about this but they said they couldn't do anything about it. I asked if they could do an omelette they said they would go and speak to the chef after a few minutes they came back and said that an omelette wasn't possible. I continued the breakfast with cold items such as meat and cheeses.
The chef came out on several occasions to rearrange food at no time did he replenish the hot items
Should you wish breakfast at this location do not expect a hot buffet as it will not be hot unless you are present as they are putting the whole buffet out at the start of service. Overall a major disappointment especially with the attitude of the staff.
GGuest User“I recently stayed in a room with a sea view, which was quite nice and comfortable. However, I was disappointed to find that the bathroom lacked essential amenities such as a shower cap and hair conditioner.
The swimming pool area had comfortable sun beds that provided a great opportunity to relax, but the loud music played throughout the day was quite disturbing. It felt imposing to have music chosen for you, especially when you might prefer something different or silence.
The reception service was acceptable, though not exceptional. I found the women at the reception to be more friendly and accommodating.
Breakfast was a highlight of the stay, offering a wide selection of delicious options. The hotel’s location near the center of Ibiza is convenient, but the street where the hotel is located is frequented by lower-class locals, which can feel unsafe after 23:00.
While the street noise was not audible in the sea view room, I would strongly advise against booking a street-facing room. The lack of double-glazed windows makes it difficult to sleep, especially with a noisy supermarket nearby playing loud techno music late into the night, along with its rowdy clientele. Additionally, the restaurant was also noisy.
Furthermore, there are limited parking options available. The reception does not provide information on this matter, and the street itself does not seem to offer much parking, which can be a real problem if you plan to rent a car.
In summary, unless you plan on being out day and night and don’t require parking, I recommend avoiding the street view rooms due to the noise and lack of comfort.”
GGuest UserGreat hotel! Staffs are very attentive and welcoming. Very sweet welcome treats in the room. The spa is quite nice but some parts can be a bit outdated. Overall positive experience and would visit again!
PPatriciaMi estadía en este hotel ha sido muy placentera. Después de tener una experiencia negativa en un hotel más costoso, más estrellas y en otra playa de Ibiza.
El checkin fue rápido.
La habitación básica, pero de buen tamaño, cómoda. Con placard grande y apoyo de valijas.
Escritorio con silla y un sillón. Balcón con sillas y mesa. Vista lateral al mar. Las sábanas estaban limpias. Toallas correctas
Revestimientos y terminaciones algo antiguos y gastados. Pero todo limpio
El desayuno buffet se da en un espacio enorme con vista al mar y sector a la piscina. Hay mucha variedad. Los jugos de máquina son realmente malos al igual que el café. Pero hay tés y chocolates. Variedad de panes, tartas y churros. Todo lo salado huevos clásicos y frutas variadas.
Tiene muchos lugares para cargar los dispositivos electrónicos. Allí también se sirve la cena.
La piscina tiene música en vivo, hay varios bares de tragos. Y el atardecer allí se disfruta hasta tarde.
Distintas tipologías de mobiliario exterior, de sillones, etc.
El restaurant al mar es muy bueno,
Guardan las valijas hasta cualquier hora en una Habitación grande. La avenida del acceso tiene restaurantes y tiendas de regalos y ropa, enfrente un supermercado. Bowling a una cuadra.
Se puede caminar por la playa para ir a otros hoteles y restaurantes o por la avenida principal. La Parada de taxis está a 50 metros al igual que la del bus que va al centro de Ibiza. Se puede llegar al mismo caminando inclusive
Volvería al hotel. Me pareció genial y economico
XxillaysubhannNice place, good vibes, helpful staff, tasty breakfast.. over all a great experience. Will definitely come back and highly recommended to everyone looking for classy and budget friendly options at the same time
PPrincess kitI been staying in Ibzia almost two weeks and I try four different hotel and Vibra have many different locations and District is the top no.1 I like is it very close to every thing and bus station is just next to, also I like the pool and Jacuzzi is very relaxing