Featured facilities: Parking, Shared Kitchen, Laundry Service (On-Site)
77 reviews
6.5/10
1 night
From SAR 196
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9.3/10
Great
AAmanda MichelleLocation was 16 minutes walk from the train station and about the same walk to the old city, with lots to see in between. The hotel appears to be a local chain that does not as easily accommodate those who are not connected to it. This was my 6th and last stop on my trip to Europe, and it was the only place that did not include water. In fact, nothing in the minibar was included and that was not well marked in the room. Breakfast was quite good, but service was not as good.
SSunshineTDecent stay with a walking distance to old town Valencia. There is a good Korean BBQ and Chinese hotpot across the train tracks. Hotel reception is not 24 hours, so make sure you text them if you are arriving outside the operating hours. Room comes with kitchen amenities but no water provided.
GGuest UserVery good, very close to the Science City, the Science Museum is very interesting. There is also a very large Carrefour supermarket and a shopping center with many shops and restaurants nearby. There are Chinese restaurants, Western restaurants, kebabs, Japanese food, etc. next to the hotel. There are many free parking spaces with white lines around, but it is not easy to find a space. We parked the car in a large parking lot 10 minutes walk away, which is also free. The roads in Valencia are too difficult to drive. There are many traffic lights at the roundabouts. Be careful when driving by yourself.
AAmeseeThe hotel was perfectly located and clean. Just the lifts took really long to get down. We booked 2 rooms, 1 was located on the 8th floor and the other on the 5th floor. Sometimes it took us 10 min to get down as 1 of the elevator was broken.
The pool was small but good. If you go at 10 when it opens its not busy at all
GGuest UserGood hotel in a great location if you want to be near the Ciudad de las Artes y las Ciencias, if you wish to be near the old town its not so good.
The hotel is about a 15 minute walk from the metro but there are bus stops nearby, if you wish to explore other parts of the city.
The hotel itself is located next to a shopping centre, one of the hotel exits leads directly into the shopping centre, it has quite a few restaurants there as well as shops.
The rooms are fairly spacious, the bathrooms are quite nice, although i didnt like the sliding door, I would much prefer a normal shutting door.
Breakfast wasnt the best , the ”hot” food was always luke warm at best. While there was quite a selection of food to chose from, it was mostly quite basic and nothing exciting.
Bizarrely they played music in the corridors, which you could hear from your room, maybe its just me but I thought it was a bit strange.
Ultimately a nice hotel, nothing amazing
AAdam DavidBeautiful views from the room and everything was clean. The only problem i found was that the beer in the minibar had been drunk by a sneaky guest and filled with water, and had the lid put back on. I phoned up reception, and they said they would bring two beers, but they never came. Have a wonderful time other than that the beach was beautiful
AannWe had a lovely 4 night break at the hotel Neptuno.
The room was comfortable and clean with complimentary tea and coffee and it had a fridge with complimentary water, fanta lemon and coke.
The breakfast had a good selection of fresh fruit, meats, hot food, cakes etc. We enjoyed the omelettes and pancakes which were made to order.
We went to the spa one evening which was very relaxing after a busy day sightseeing.
Staff very friendly and helpful.
GGuest UserGood location and nice breakfast. Had luggage room to store luggage after we checked out which was very convenient.
The main problem was that air conditioner was not working. The lady in the front desk told us the air conditioners were not working in the whole building, so they could not do anything. I stayed on the 5 th of June, and it was 26 celsius degree. We felt very hot in the room, no fan, no air conditioner. That means no air flowing in the very small room. We woke up several times and sweating. My hair and my nighty were wet. Finally I got up to shower again. But we were still sweating, couldn’t sleep well the whole night. That was terrible for tourists if they could not have a good sleep. I thought the staff should tell the customer that the air conditioner was not working before check in. Let the customer choose if they still want to stay. We ended up our sweating after we went to the strong air conditioning restaurant to have our breakfast.
JJune Yoon Yi<Location> Valencia is a beautiful city, but it seems that the center of tourism is the beach. This hotel is close to the famous museum, but it is far from the beach. <Service> A very kind male employee is working diligently. However, there are parts that are lacking in a four-star hotel. <Facility> It is a well constructed hotel as a four-star hotel. However, maintenance seems to be difficult, and there are quite a few broken parts. <Price> On this trip, I arrived in Valencia via Rome, Florence, Nice, Genoa, Montpellier, Barcelona, and Madrid, but the hotel prices in Valencia seem relatively expensive. I thought this hotel was price competitive, but the price suddenly increased over the weekend, so I gave up the extension of stays. There are a lot of group tourists, and when they stay, the price seems to go up.<Comprehensive> Overall, it can be said to be a good hotel.
MMr.travelsThe support of the reception staff was very good! It was very convenient to use the bicycle for 24 hours at 13 euros, and it was good that it was difficult to go to the supermarket when walking in Valencia!