I arrived very late at the hotel enroute to Scotland. I didn’t stay long and I was very tired so, I didn’t get to explore much of the hotel and its surroundings however, I slept well and it was comfortable.
Temporary stay Smart check-in It feels OK, but we left after a short stay. We caught up with the flight and the Luton Airport was cancelled. It was too far away. I will not choose Luton Airport next time. This hotel is pretty good
The stay was okay overall, but I was disappointed with the service. I requested a duvet for my baby's crib because there was no bedding provided. Unfortunately, I was told that none were available. Instead, I was given a towel to place on the hard wooden base of the crib, which was not suitable for a baby.
As a result, I had to use my own duvet for my baby and sleep without one myself. This was very inconvenient and not what I expected from Hilton since I have been in many of their hotels in Dubai and the service was top!. I am not happy with the level of service provided here in Luton.