The stay was okay overall, but I was disappointed with the service. I requested a duvet for my baby's crib because there was no bedding provided. Unfortunately, I was told that none were available. Instead, I was given a towel to place on the hard wooden base of the crib, which was not suitable for a baby.
As a result, I had to use my own duvet for my baby and sleep without one myself. This was very inconvenient and not what I expected from Hilton since I have been in many of their hotels in Dubai and the service was top!. I am not happy with the level of service provided here in Luton.
I arrived very late at the hotel enroute to Scotland. I didn’t stay long and I was very tired so, I didn’t get to explore much of the hotel and its surroundings however, I slept well and it was comfortable.
This accommodation should be ideal for those who stay temporarily near the airport for any reason. The location is very convenient. The airplane noise is expected simply because of the location. The room has a private bathroom, clean, and provides everything you probably need. Of course it is not a luxury option. I would stay here again as long as the price is still reasonable.
Temporary stay Smart check-in It feels OK, but we left after a short stay. We caught up with the flight and the Luton Airport was cancelled. It was too far away. I will not choose Luton Airport next time. This hotel is pretty good