Benda Hotels with Parking

Nice location and good service. The hotel is well managed. They provide an airport shuttle from CGK, and the driver’s WhatsApp contact is shared in advance, making it easy to arrange pickup regardless of your arrival time. For departures, the shuttle to the airport runs every hour. Breakfast is available from 2:00 AM, which is very convenient for early flights. The price is excellent for what you get. The only downside is that the room is a bit dated and could use some renovation, but it wasn’t bad at all and was still comfortable enough for a short stay. Other than that, it’s a great place to stay before catching a flight.

Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ (￣▽￣～)~

⭐⭐⭐⭐ 4/5 - Spotless, Great Location & Amazing Service! Had such a wonderful stay at Citadines West Jakarta! 😍 🧼 Cleanliness: 4/5 - The room was so clean and cozy, felt fresh the moment we walked in. 📍 Location: 4/5 - Super strategic in West Jakarta! Easy to reach malls, and the airport ✈️ 🍽️ Breakfast: 5/5 - So many varieties and everything was delicious! Loved the selection 😋 But the BEST part was the service! 💛 From the smooth airport shuttle pickup 🚐 to every single hotel staff, everyone was so kind and helpful. We arrived for a late night check-in 🌙 and the front desk still greeted us with the warmest welcome and made everything so easy. Really felt taken care of. Will 100% come back again! Highly recommend 🙌 #CitadinesWestJakarta #Citadines #JakartaHotel #HotelReview #BreakfastGoals #StaycationJakarta #CleanAndComfy #GreatService #TravelIndonesia

Unfortunately I didn’t rest well here as it’s quite noisy. Noise from other guests next doors and you can hear people walk or open/close doors. If you’re a light sleeper like me, this is not the best choice. However, I appreciate the warm and easy services from all workers and free ride to/from the airport.

The room was quite clean, but I happened to get a room where the AC was leaking. Since it was already late, I didn't feel like calling hotel staff, so I just used the floor towel from the bathroom to catch the drips.

Stayed 1 night to catch early morning flight the next day at Terminal 2 Pros - Hotel is right above the check in gate 4 (domestic) and gate 5 (international) terminal 2 - breakfast starts early. We passed the restaurant at 3am and it was already serving food - there is room service and restaurant at the hotel open 24hrs and the food was good - room was comfortable Cons - there is no lift to the room floor. Had to use stairs to the reception with your luggage. After the receiption floor, had to go up to room floor.The escalator going up to room floor was broken - room nearest to the reception is number 40 ish. Good luck if u get room number 01 cause u will walk a long way carrying your luggage. There was trolley provided to carry your bag and the security guy helped. Despite the cons, this is still the best option if you need to get to airport early

A very convenient hotel near the airport with free shuttle. All the receptionist and the drivers were amazingly friendly, nice and helpful. The only thing that let me down was the breakfast. It’s ok if you stay 1 night. Unfortunately, I had to stay longer, as my friend couldn’t board the plane due to some problem and we had to reschedule our flight. All the 3 nights I stayed there I was fed exactly with the same breakfast 3 times. It is run by a padang restaurant (food stall) next to the hotel. It looked like they used up their food from their stall the day before, maybe they don’t want to waste any. So, the fourth day (last day), I moved to another hotel nearby.

The hotel is pretty good, the service is friendly, and the breakfast is decent. I'd consider staying here again for my next business trip.

The room was a bit small, but it was a good value for the price. They offer a free shuttle service, which is convenient for getting to the airport. The service was quite good, although rooms further inside might be noisy due to the air conditioning units.

Hotel was very secluded and far away from town. Only near to the airport. Room condition was very dark and not comfortable. Breakfast was meagre. Won't be coming to the hotel. Only good that they provide shuttle service to the airport.