Garut Regency Hotels with Parking

Pelayanan ramah

Had a fantastic stay at this hotel! The location is very convenient, the room was clean and comfortable. The staff were warm, friendly, and always helpful. Breakfast was delicious with plenty of options to choose from. Highly recommend!

It's really good, worth it because it includes breakfast for 2 people. Plus it's clean and fragrant. The only drawback is that in the bathroom, the curtain between the toilet and the shower should be cleaned regularly. Because if it's wet, it looks yellow, making it look less clean. The rest is really good. Same for coffee, add powdered creamer like packaged sugar. So that it's not just sugar.

Nice view from the room and favorable for people who smoke. Hot pool is great. Coffee and breakfast is superb!

See my previous review. I extended my stay with one day. I forgot to mention that the WiFi is really poor, and it wouldn't let me connect at all yesterday. Quite inconvenient. Additionally, it takes about 2-3 minutes for the shower to get warm. Quite ironic when there's a note saying ”save water for the next generation”. But still a good hotel, of course. Enjoyed the breakfast!

Great place, clean with great service and we loved the breakfast. We did not mind that there is no wifi; my wife and I were happy to just talk with eachother but we can understand that it's a bit of a drawback for others so we gave it 4 smileys. We will definitely come back here! 👍

It's enough to make me happy to see the universe making the family comfortable and calm. Suitable for a holiday in your free time to relieve holiday stress

The room did not match the order, very disappointed whether the trip mistake or from the accommodation! The room did not match the order. The room booked turned out to be a guest and was forced to upgrade another room and charged an additional fee,, the room was nice and clean but was disappointed not getting the room I wanted.

+ Diberi free Snack yang lumayan banyak Karena aku pesen tipe kamar family 2 kamar aku centang request untuk kamar sampingan tapi ternyata kamarnya yang 1 di lantai bawah 1 lagi di lantai 2, kamar di lantai 2 water heaternya tidak berfungsi pada malam hari baru bisa pas pagi hari dan showernya tidak menyala.

Overall the experience of staying at Sans Hotel Guntur Cendana Garut is quite good. The service is friendly, the staff is also helpful and responsive. The atmosphere is comfortable and the facilities are quite according to the needs of staying. A little input for hygiene, maybe before the room is given to the guests can pay more attention to the screening of the bed sheet and bed cover, especially to make sure it has been completely changed and cleaned. yesterday i had time to get the bed sheet/bed cover which felt a bit dusty and like there was a little sand 😢 but overall it is still comfortable and the stay is good.hope that the hygiene can be improved in the future so that guests are more comfortable.thank you!🤍