Matsue Hotels with Parking

A very good hotel. The service is very considerate and touching. The breakfast is also very rich and delicious! The room is large and the butler will help introduce all the facilities. I will choose to stay here next time!

The hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again.

I checked in in the evening, but due to construction work on the parking lot, I was redirected to a different lot. There was no explanation, so I didn't know how to get in and couldn't enter the parking lot. Also, there was no explanation when I checked in at the front desk, so I had to ask each time about whether breakfast was available, etc. The bath was also a little far away, so I went to get a ticket, but they simply told me it was across the bridge and that if I didn't know, I should look at the QR code. When I went there, I couldn't find it at all, and returned drenched in sweat without even taking a bath. I looked at the map at the front desk, but it was in a place I couldn't find without being told. One man at the front desk that night was awful, but the other man just ignored me and simply handled the paperwork. It was a terrible night. I was disappointed that even Kyoritsu had employees like that.

It’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !

This hotel is truly amazing! I appreciate a lot on: - warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel - gorgeous garden where you could take a seat and enjoy the view - free Japanese alcohol at 1500-1800 (soft drinks until 2100) - impressive free Japanese cultural performance at 2110 - quick and positive response despite I made several urgent requests due to sudden plan change - free shuttle bus service between JR station and hotel if you approached front desk for information - the environment of the public bath was quite clean - totally different food combination in dinner for 2 nights Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!

Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area.

It feels like an old inn has been renewed for private guests. The building may be old, but the interior is beautiful. The single private room is super small with only a bed. Well, there is no problem with lying down and looking at your phone. It's a private room, but of course, you can hear the snoring in the next room, as well as the sound of opening the bag. It might be better to have an earphone. However, there is an inner hot water, the location is good, and the price is sufficiently satisfactory.

This is considered quite stingy for a budget hotel in Japan. Laundry costs extra, dryer costs extra, and laundry detergent costs 100 yen. They don't provide skincare sets, bottled water, or disposable slippers (I asked the front desk, and they said the hotel doesn't provide them). Even the public bath lacks skincare products, and there were unidentified stains on the curtains. The facilities, however, are very new and clean. Except for the curtains and slippers, everything else is very well cleaned. Check-in is self-service; you can complete the process without speaking to the front desk.

The environment is quiet, all employees are very polite, praise 🫶🏻

A hotel that is convenient. There is an articial spring in the basement that closes at 1am. Good for people who have got a long day out. The bedding is clean but a bit yellowish. Very polite and good hotel staff. They let us store the luggage for two nights while we r away and will come back to stay on the 3rd night.