Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 20, 2024|Awaji Family Suite
TxjemI had a wonderful experience here at Cafe&Stay Castana. The room was clean and comfortable, a great find at this price! The location is great with a free parking lot available, and with a huge supermarket conveniently located beside. However, I have to especially commend the staff, they were so friendly and accommodating to our needs! As you know, sometimes travellers are disoriented and stressed, and their willingness to help is deeply appreciated. I also had to ask for directions to a doctor as I fell sick, and they went above and beyond to take care of me. I could have only experienced this humanity at a small enterprise like this, and am very grateful.
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Price per night from:AU$ 238
Posted on Oct 13, 2023|Random (6-8 Tatami Mats) [Japanese Room][Non-Smoking]
Guest UserThis is a hotel that thinks about everything you may need before you have to ask. It's remote from the other hotels in the Kamikochi area and that's a great thing: you get to experience staying high up the serene mountains as well as enjoying the walking trails in the valleys below, where most tourists stay. But the staff make it easy to get to the hotel (and back and forth from the walking and hiking trails) even if you're taking public transport rather than a car to get there. They have a shuttle bus always on call to get you back to the hotel from a public bus stop. There's a really laid back vibe at the hotel, unlike some of the sometimes excessively formal atmospheres of others. Staff planned out our tricky onward journey without us having to ask, which was incredibly helpful. Room views were breath-taking and the rooms themselves were tradional-ish and spacious. The onsens were delightful after a long hike and the food was very, very good and generous portions. A hotel that didn't feel transactional. Would love to stay again.
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Price per night from:AU$ 293
Posted on Mar 18, 2025
Instandy
Fukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!
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Price per night from:AU$ 155
Posted on Jun 8, 2026
Guest UserThis hotel is large and very modern. However, if you don't have your own car, the location is a bit far from Matsumoto Station, about an 800-meter walk.
The beds are comfortable, and the breakfast buffet offers a wide variety. On the day we went to Kamikochi, we had to leave early, and the hotel prepared a delicious-looking sandwich box for us. If I go to Matsumoto again, I would definitely stay here.
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Price per night from:AU$ 82
Posted on May 11, 2026|Single Smoking (for Electronic Cigarette Only)
ZatanIf you're coming to Matsumoto and looking for a place with free onsen, this is it! It's very close to the station, the price is reasonable, and the breakfast is delicious. They offer free luggage storage, ice, microwaves, and laundry services on multiple floors.
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Price per night from:AU$ 51
Posted on Jun 2, 2025|Japanese-Style Standard Family Room
Anonymous UserI had the amazing opportunity to stay at a traditional Japanese ryokan, and it was an unforgettable experience. From the moment I arrived, I was welcomed with warm hospitality that made me feel right at home. The ryokan was beautifully designed with classic Japanese architecture, tatami mat flooring.
My room was serene and minimalistic, featuring a comfortable futon laid out on the tatami mats in the evening. I especially enjoyed wearing the yukata provided and walking around the ryokan feeling completely immersed in Japanese culture.
One of the highlights of my stay was the onsen (hot spring bath). Soaking in the warm water was incredibly relaxing and refreshing.
Staying at a ryokan allowed me to experience the calm, simplicity, and beauty of traditional Japanese living. I highly recommend it to anyone seeking an authentic and peaceful retreat in Japan.
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Price per night from:AU$ 39
Posted on Jun 3, 2026
Guest UserThe staff are polite but not overly friendly and warm like others. The free breakfast is a long queue and Japanese are cooperative always to queue and finish their breakfast quickly so that others can have their breakfast asap. Literally probably only 3 mins walk to JR station and the bus terminal. Just realised on the trip is way cheaper to take highway bus to Osaka/Shin Osaka.
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Price per night from:AU$ 77
Posted on Jun 29, 2026
Guest UserBy the time we got there by rental car it was quite late, the reception team has been patient and friendly. Suggest to have more illustrated print out for driving to the sightseeing parking lots and more maps to show before heading out. Plus the water machine is not very handy in giving out hot water for tea. Others are perfect in terms of room and environment.
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Price per night from:AU$ 173
Posted on Jan 31, 2026
Minnie8899
Outdoor temperature was around –3°C, but the ryokan felt even colder because some sections were open to the outdoors. The walkway from the rooms to the onsen is uncovered, so there’s no way to avoid the cold. I had to wear my winter jacket just to walk to the public bath.
There is a private bath option, but the one assigned to me was far too hot — I couldn’t even step into the water.
The public bath is a very small indoor pool, probably suitable for 2–3 people at most. There is no shower in the room, so using the public bath is unavoidable.
The room itself was very cold. On top of that, I had to carry my own 25-inch luggage up three floors as there is no lift, so this place is not suitable if you can’t manage your own luggage.
Dinner was disappointing — just soba and a simple soup with pork and some vegetables and mushrooms.
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Price per night from:AU$ 337
Posted on May 28, 2026
Guest UserIt may be a little far away from Matsumoto Station but its definitely worth the effort! The most affordable and Japanese quality accommodation! Great Japanese breakfast and dinner, can upgrade to shinchu beef which is a MUST!! The beef just melts in the mouth. The onsen is great and clean. The single room is really big and thats the view in the 3rd photo from the room. The souvenir shop is awesome! Its sells some great product like honey which i cant find at the souvenir shop at Matsumoto station. There is a mini concert at times at the hotel which sings Japanese folk or country songs. It is a hotel that caters to mainly Japanese locals where the reception cant speak English but are super friendly and willing to communicate through translation apps. Awesome place! Definitely coming back again!
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Price per night from:AU$ 90