Brinchang Hotels with Parking

This was our 1st stay in the resort and it turned out to an interesting & awesome experience! We checked-in on 11th of March & checked-out on 13th of March. I booked a 2-single bed room but the hotel given us a king bed room at the upper floor. After talking to the front desk. I was told only king bed room was available. However, my wife didn't have a good night sleep as she was having light sleep, so easily waken-up due to noise & movement. The upper floor somehow was noisy due to the traffic outside the hotel. We have no choice but to feedback to the hotel manager on the 2nd day. The manager Ms Su was kind enough and upgraded us to a 2 bedroom suite on the ground floor, with 2 single beds & a king bed. That made our 2nd night slept peacefully. Thanks Ms Su of her attentiveness. The morning breakfast was a ala carte menu of Malaysian & western cuisine. Not a fantastic food but the service given by the professional F&B staffs made the experience so pleasant! Sincere thanks to F&B supervisor Santhosh & staff Myint of their attentive service.

Location: Perfect as middle of Cameron. Easy to access Mall and variety of foods. Service: Firstly, the owner or management gave wrong location. Secondly, the key was located on P1 post box but lift at P2. Thirdly, at Lift B got 1 lift only, need to wait for very long to go to Homestay. Cleanliness: No complaint on it. Facilities: All good as the management prepared food amenities with fridge, cooker and electric stove. Other than that bed and room amenities perfect but the Entertainment system sucks, the TV useless for Indians as only got 1 channel to access other than that the TV and Room Fan remotes malfunctions. The balcony table is not there as on example. Anyway, i loved the location with surrounding entertaining areas and view from the balcony and window.

The room is large, suitable for our group of 4. It comes with complete cooking utensils. Just a heads up, since they are used items, the frying pan burns easily. The TV isn't a smart TV, it has Astro (satellite TV). The bathroom is big with a bathtub, but the bathtub doesn't have a jacuzzi function, and there was a lot of dust coming out from under the bathtub after cleaning it. Forks, spoons, and cups are all provided, and there's a microwave and fridge. The microwave was broken during my visit and was only replaced on the day we checked out, so we didn't get to use it. They provided 4 towels and didn't replace them. There's also a small lift, making it easy to load luggage. FYI, the owner lives downstairs and is Indian.

Although the apartment is strategically located near many eateries and within walking distance to Centrum Market, the overall stay was disappointing. The apartment is clearly rundown and poorly maintained. The wooden flooring is scratched after long-term use and easily traps dirt. Even though we wore slippers indoors throughout the stay, it still felt unhygienic. We booked a 3bed 3bath unit; while the toilet seat was clean, the inside of the toilet was very dirty. Overall cleanliness was barely acceptable, with many areas appearing insufficiently cleaned. In addition, two of the bathroom water heaters were not working properly, which affected basic usage. I believe this is a unit-specific issue. In unit 302, the Wi-Fi connection was only available at the entrance area near the main door. Once you move further into the living area or bedrooms, the Wi-Fi is not accessible at all. As a result, the TV was also unusable, as it requires a Wi-Fi connection to function. We were later offered a unit exchange to unit 308. Nevertheless new unit offered stable Wi-Fi, slightly clean toilet and all water heater works. However, unit 308 had a noticeable damp and moldy smell in the room. End up we choose to remain at our original unit. Although the staff were helpful and made efforts to assist us, the issues with the old facilities and partially non-functional amenities remained. If you are able to tolerate these shortcomings, the place may still be acceptable.

The room has a musty smell that makes it quite uncomfortable. The breakfast could be better and it was not easy to find the place. The location in was incorrect and we had to contact the accommodation to get the correct location. Nevertheless the was a nice stay for a day.

Its nice view but upon check in at 6pm, the bedsheets is dirty and i had to wait more than 30mins for the staff to ocme and change to new one. The sink are not functioning well, leaking. The wall of the bathroom is very dirty and mushy. Lucky i only stay for 1night.

Great place with a budget friendly stay. Staff was very friendly and welcoming…..

The place was nice but a bit smelly. Not recommended for a big family like 7-8 people. On the 2nd day, our room's heater was not working, but they gave us another room. So far they provide good service.

The location is very strategic and convenient. However, cleanliness could be improved as it felt somewhat unhygienic. There were also no basic cooking facilities like a rice cooker or pot provided. Overall, the experience was just okay.

It’s pretty well located: near Brinchang, quite close to attractions like Kea Farm, tea plantations, markets, and scenic areas. The hotel is also linked or very near a mall/shopping arcade, convenience stores are just a short walk. That can be very helpful with children. Noise from outside or from adjacent rooms/apartments can be bothersome, but is fine since we come here for outing and attractions. Finally the traffic outside is too congested, not the hotels fault but too many visitors come to cameron highlands nowaday, it's an hour drive from one place to another within short distance.