The hotel is very close to the train station, and Leiden isn't a big city, so it's also a short walk to the university. My room was on the windmill side, and I could see it as soon as I opened the curtains. There's a supermarket downstairs, which is convenient for buying things.
The staff at the reception desks were always helpful and friendly. We felt welcome when we arrived. We were pleased that we could use the pool, but was surprised that hotel guests are only allowed to use the pools in the morning between 8 and 9.30am, as the rest of the day, usage of the facility became part of a payable spa experience open to public. I do not think that was clear online during the booking, and on the whole, this has never been experienced in any other hotels we'd come across. The view of the city from the windows in our room was excellent. The environment within the hotel has been calm and quiet.
優點:房間乾淨衞生,服務人員有每天倒垃圾以及進行簡單的衞生打掃;離萊頓中心火車站非常近,步行3-5分鐘。火車站裡面有AH to go和對面有JUMBO和ALDI,很方便。前台英語非常好,態度也非常好。恰逢元旦,酒店還在前台為客人準備了糖果和類似糖餅的甜食。
缺點:沒有暖氣,冬天洗完澡會有點冷;洗澡水壓不夠,花灑水小;燈不夠亮,房間偏暗。