Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
85 reviews
8.8/10
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9.4/10
Amazing
GGuest UserI think the room is very beautiful, we like it very much. The room is very clean, the service is excellent, and there is also breakfast and dinner available. It would be even better if the door could be locked from the inside. If we go to oslo, we will check in this hotel again next time.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
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9.3/10
Great
GGuest UserIt feels good, has a good design style, and is a very nice hotel. I am also recommended by locals to stay here. It has its own characteristics and good service.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
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9.2/10
Great
AAndrew RichardDecor is excellent and the theme of the rooms is cohesive and smart.
Excellent gym but pool was an additional cost, unless you have a suite. This was a disappointment and gives the place a cheap feeling.Â
There were lots of additional events being held at the hotel which gave the place a noisy and overly busy feel. Often large groups of party goers waiting for lifts at night. Corridors are also quite busy and noisy. There is a feel that hotel guests are a necessary afterthought when these events are held.
Staff ranged from very nice to indifferent and sometimes even disdainful.Â
Overall I wouldnât describe this hotel as peaceful or a place that makes you feel at ease.
GGuest UserThe front desk staff were incredibly friendly and engaging. Breakfast was also very good, quite generous for European standards. You might want to try the liquid fish oil, but be warned, it's a bit fishy â I decided not to buy it after tasting. The hotel is super close to the train station, just a short walk away. I also appreciated the secure elevator system; you need to swipe your card on the ground floor before you can select your floor. They even upgraded my room to one with a sea view! I'm extremely satisfied.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
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9.1/10
Great
GGuest UserThis is an exceptional hotel for quality and service. We were able to check in early to a spacious room with all the extras, hair dryer, mini bar, snacks, iron facilities and drinks tray. Great comfy beds and bathroom facilities.
The car park is underground accessible from the rear of the hotel and is secure with a lift to directly within the hotel
The breakfast is vast and great quality with the chefs regularly doing quality control of the food and dining staff efficiently clearing tables.
We ate in the restaurant and it was good quality. I must mention the young man who served us as his customer service was exceptional not to mention his cocktail mixing skills! Nothing was too much trouble.
The reception staff were really helpful in helping us with the public transport and although the hotel is located on the perimeter of the city both tram and bus stops were located within minutes of the hotel and weâre easy to navigate with the routers app.
All the staff we came into contact with were both helpful and professional and were all good ambassadors for the hotel group.
I would not hesitate in a heart beat to recommend this hotel, thank you for the service.
GGuest UserVery good location. Breakfast is excellent, super complete and very good quality. One point against is that they have one spresso machine and people are gathering waiting. All the rest is a 10.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
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8.7/10
Very Good
GGuest UserThe night staff, girl and a man gave excellent service and a tour of the renovated part.
Took good care of us.
The daytime reception desk should learn how to smile.
Bar staff was super nice
Recommend staying at the renovated part. Kinda historical feeling. But hard to book.
SShauna McFaulFor our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit.
My biggest issue with this hotel was that communication was very⌠odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, âoh, thatâs ok. We canât use email anywayâ. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in.
Our train arrived around 2pm in Oslo and we still hadnât received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadnât received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadnât received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go.
We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadnât checked in and they donât have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel.
I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet.
We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!
GGuest UserTruly one of the best hotel stays I have ever experienced. The hotel staff went above and beyond to ensure we were well accommodated and comfortable throughout. When we arrived at the hotel it was 11AM, so I mentioned to the front desk staff that I know it was far too early for us to receive our room (check in is typically at 3PM) and that we would like to simply drop off our bags. Without any special requests, the front desk staff immediately prepared our room keys of us to check in right away, which was hugely appreciated since we had caught a very early morning flight in. We loved the room. It was very comfortable for the 3 of us, although a bit tight but that's what we expected for hotel rooms in Europe. The bathroom was well fitted and had all the basic toiletries required (shampoo, body wash, hand soap), however we hoped to have body lotion as well, so we asked housekeeping whether any was available and they immediately brought 3 LARGE bottles for each of us to use. I have never seen such massive toiletries and in such generous quantities supplied at any hotel before, which again made us feel very well taken care of. Finally on our check out day our flight was not until 6PM and since checkout is typically at 11AM I requested for just a 1 hr extension. Although they were very busy for it being the beginning of summer holidays, without any hesitation the front desk staff extended our checkout time to 3PM. I was once again very pleasantly surprised and appreciative. My last note is to touch on the complimentary tea and coffee always available in the lobby, as well as the fabulous buffet breakfast they served. Cannot recommend this hotel enough!
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
Price per night from:0
6.7/10
MMehraj u din shallaIt was so good but very hard to check in and check out ! There is no reception ďżźeverything is automated but need to call the person