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Posted on Feb 15, 2026
Guest User
Great hotel with good transport links (I think you have the metro, tram and bus all within 10 min walk) but it is worth mentioning that this is slightly out of the centre so it takes about 30 minutes to get in. For business travellers with offices around I guess that dosent matter but for tourists it might be slightly time consuming although the Ruter zone 1 transport pass does cover this so more on time rather than cost for transport here. Breakfast was splendid and I really enjoyed the spread and quality which I think is even better than other 5 star hotels I’ve stayed in Oslo and other parts of EU. Staff in breakfast was great, although reception staff was not the friendliest per se - professional though just not as friendly. I put a DND on my room door twice but both times housekeeping still came to clean my room so I’m not really sure if the signs mean anything. Amenities though was horrendous - nothing except poor quality towels and soap which were a let down. Overall good hotel but definitely more things could be done to achieve the maximum potential.
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Price per night from:JPY 23,051
Posted on May 28, 2024|Premium Deluxe Room
Guest UserA beautiful room but experienced a number of disappointments.
Hotel guests must pay a supplement daily charge to use the swimming pools AND book at designated time slot. I have NEVER experienced this at any hotel anywhere in the world. I was in a premium room, but this policy applies to all guests, which I think is awful. It was also impossible to get a spa appointment during my stay. Zero preference given to hotel guests. I strongly suggest you book spa treatments at least a week in advance of your arrival. Also, there is no turndown service, unusual for a highly priced 5* hotel. Housekeeping also finishes very early, or isn’t interested in guests who don’t align with their schedule. I had to work in my room but left at 2:45pm and it was not cleaned despite signalling the room needed making up. The reception team were polite, but chaotic. Generally, the hotel restaurants seem more focused on catering to outside guests, which is a shame.
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Price per night from:JPY 63,455
Posted on Jan 29, 2025|Standard Room, Courtyard Area
Guest UserFirst of all, my baby and I brought 3 pieces of luggage, and the receptionist didn't seem to want to help at all. When I checked out, I met a very good receptionist, who was very nice and enthusiastic. The hotel is in a good location and has a high cost-effectiveness. This price is much more comfortable than living in Japan.
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Price per night from:JPY 59,403
Posted on Nov 20, 2025|Standard Single Room
Guest User
We arrived quite late, but luckily the hotel's location was incredibly convenient, right outside the station. The service was excellent, and while the room was small, it was very cozy. The entire hotel had a high-quality feel to its decor. Breakfast was also delicious, living up to its five-star reputation. I'll definitely stay here again if I get the chance!
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Price per night from:JPY 30,702
Posted on Dec 9, 2025|Family Room With Double Bed And Sofa Bed
Ju@auThe hotel is located in the centre of the old city, just a few minutes from Oslo Central Station and only about three minutes from the Oslo Opera House, making it very convenient for visitors. I booked for three people, and we were given a spacious and lovely family room consisting of two separate rooms. The included breakfast was excellent, with a wide variety of delicious options. The dinner included was a light dinner. The whole day free coffee and the afternoon snack were very thoughtful. The only downside was that the bathroom felt a bit dated, but hopefully the ongoing renovations will address this.
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Price per night from:JPY 23,313
Posted on Jul 12, 2026
Guest User
The breakfast was good, and the room was acceptable. However, the room cleaning service needs improvement: I stayed here for three nights and requested daily room cleaning upon check-in, which was recorded at the front desk. However, when I returned to my room the next day, I found it hadn't been cleaned. I told the front desk, and they sent someone to remove the trash and change the towels. They also told me that my room had been registered for priority cleaning the following day. But the next day, when I returned, the room was completely uncleaned. I think this aspect is very poor.
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Price per night from:JPY 33,968
Posted on Jan 12, 2026|Standard Single Room-Non-Smoking
CHIN SOON TONGThis place is great! You can walk to the tram, train, and all public transport. The breakfast is delicious and plentiful, and the service is super good. They even let me check in early without any extra charge. I really love it here!
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Price per night from:JPY 22,860
Posted on Dec 31, 2023
Shauna McFaul
For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit.
My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in.
Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go.
We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel.
I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet.
We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!
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Price per night from:JPY 19,547
Posted on Apr 19, 2026
Guest User
The reception staff were always helpful. I'd especially like to mention Alexander. He's very responsive and reliable! He even helped us find locations for places in Oslo we were visiting for the first time. The breakfast was wonderful; they gave us a to-go breakfast early in the morning.
We are very grateful to the hotel and the people who work there. Thank you! Lidia and Maria.
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Price per night from:JPY 21,859
Posted on Sep 25, 2024|Budget Double Room
Mehraj u din shallaIt was so good but very hard to check in and check out ! There is no reception everything is automated but need to call the person
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Price per night from:JPY 12,372