Featured facilities: Parking, Laundry Service (On-Site)
108 reviews
6.5/10
1 night
From NZD 173
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9.3/10
Great
YYouyou8453Overall, it's pretty good. Having a kitchen to cook for ourselves was very convenient. The surrounding shopping mall was also very handy. However, one day there was maintenance on the sink drainpipe, and we weren't informed beforehand. Someone suddenly knocked on the door while we were cooking, telling us not to use the water. This level of service awareness was unexpectedly poor.
BBianca C.So for starters, check in time is 3:00pm, I showed up at 4:15pm, come to find out there was no rooms ready til 1hr and a half later & by the looks of it, my boyfriend and I weren’t the only one that had to deal with this. It was definitely an inconvenience, however they did offer a later check out of 2pm so we took what we could. Now as far the hotel itself, it was very very clean! There was no complains on that end, beautiful! Aside from getting a late room, the hotel met both of our needs. We’ll definitely be recommending & staying again.
VVladimir PotapovЯ хороший чистый и удобный отель. чай и печенье дают всегда. Рядом есть большой молл. Понравилось наличие в номере капсульной кофеварки. не понравилось то что она не работала.
LLynnlinJThe rooms were very clean and spacious. The service was great, front desk was very helpful and provide some nice amenities. They were even helpful with me on needing a wine opener for our wine. The indoor pool was very nice for the kids. The free breakfast was tasty.
GGuest UserThe night prior to checking out I was sitting in the chair at the table and it totally completely collapsed and broke apart since I was hurting I waited for my husband to get back so he could tell the office because the room phone didn't work and my hip hurt too bad too walk there by the time you made it back I was sleep and did not get the opportunity to inform my husband or the office at that so when we went to check out by that time it had slipped my mind and we did not get our deposit back for a chair that was already broken in their establishment it was not our fault that the chair fell apart it was obviously either on the way there or was already broken and carelessly put back together for someone else to hurt themselves totally dissatisfied and would like our deposit back most definitely
EEdmundo Freeman JiménezPagué reservación con desayuno incluído y NO TIENEN DESAYUNO, tuve que salir a buscar desayuno y pagar $50.00 USD por dos desayunos. Esto no debe de suceder, se pierde creedibilidad en el sistema.