Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
106 reviews
9.2/10
1 night
From € 109
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8.6/10
Very Good
GGuest UserEvery hotel I've stayed at this was the worst. The first room I was in the curtain was hanging down. I couldn't call the front office, because it was not a phone in the room. So I had to walk down the, it was a far way for me no elevator. The young lady at the front office was very helpful and nice. She said I'll move you to another room. Got to the second room the security latch was loose, you really needed the maintenance person to come and fix it. Well they don't have maintenance at night. So the young lady said, I'll try and tighten it, she couldn't because she didn't have the right tools. She tried getting me to another room, by then I was frustrated, I told her thank you for everything. I don't think I would have scheduled another night but it was to late. I was so disappointed.
GGuest UserIt has a nice environment in an elegant jungle, but it's a pity that it's next to the highway and a bit noisy. The waiter's attitude is good, but the efficiency is too slow. Maybe we are asking too much.
GGuest UserIt’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.
CCathyThe place was amazing. The employees were awesome, very friendly and courteous. The only thing I didn’t like was check in time was at 4 o’clock, but it was conveniently located for Stone Mountain and we got an Van service from the Hotel to take us to the laser light show which saved us a lot of time in travel And Eddie was our driver and he was amazing 
GGuest UserThe room and location is perfect . However the customer service could use improvement . Check out is 11 am they start knocking and calling the room phone at 8/9 in the morning. Border line harassment. This morning at 9:55 they started knocking banging on door and check out wasent for another hour I was nude as I was waking up the housekeeper tried to enter the room. Then at 11:02 we was bothered again .
QQIAOJUNGeneral hotel, the room is not big, there is a microwave refrigerator inside, because the price of the Super Bowl can not be set in the hotel, and the clothes are sleeping.
DDEFINERDThe hotel was ok, there was an issue with their restroom where the toilet wasn't flushing properly. It was brought to management attention and nothing was done. But aside from that the stay was good.