Featured facilities: Parking, Laundry Service (On-Site)
107 reviews
6.5/10
1 night
From MYR 205
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8.9/10
Very Good
GGuest UserI was greeted by the nicest receptionist, I told her that trip.com was no help on switching my room from a double bed to a king cause that wasn’t even supposed to be , she never hesitated she just did it .. The walk from the hotel to mill ave for dinner an drinks was 7 min , so nice . At night to go on roof with the pool an view omg gorgeous... very clean an very nice ... will stay again an will recommend to others ..
KKetyCSThe room is big and spacious.
Cleaning staff are there everyday in the morning.
Parking is free and has plenty of space.
Walking distance to the Arizona Mills Mall.
Complimentary free breakfast and food is good.
The hotel has common Laundry area, has washing machine & dryer.
Big bottle of shampoo,conditioner,body wash.
Very noisy air conditioning.
There's no microwavable plate no kettle.
There's 2 elevators at time both are faulty,maintenance staff were unable to diagnose the issue.
We're okay to use the stairs though from 6th floor.
The dining area is small and is usually crowded.
林林The front desk staff is good, the hotel has an airport pick-up and drop-off service, the breakfast is full with three fruits, the room is independent and the air conditioning is good, and the parking lot is in a lot of location.
LLIHUAI booked the hotel for my husband. After paying by Ctrip, I said that I could check in with my passport when I arrived. But when I arrived at the front desk, I said that I didn’t have this order, and I charged US$114.64. So far, there is no refund.
LLee YoungSeokDuring my recent stay at The Westin Tempe, I was thoroughly impressed by the impeccable service and attention to detail. The rooms were spacious, beautifully appointed, and spotlessly clean. The staff went above and beyond to ensure our comfort and were always on hand with recommendations for local attractions. The in-house restaurant served delectable cuisine that truly showcased the region's flavors. I would highly recommend The Westin Tempe to anyone visiting the area and look forward to returning on my next trip.
DDedric CharlesWe just took an in town get-away from the kids. Service is friendly. Continental Breakfast in the beautiful dining area is beautiful. In fact, our stay was perfect with the exception of the visibly dirty and stained carpet in the room (not the common area) —- hard bottom slippers are an easy remedy. A peaceful, restful night and refreshed morning made everything look new by checkout time.
LLori HagenRoom was not as clean as it could have been. There were two big splotches of ketchup on the carpet. The door know on the bathroom door fall off in your hand. Lastly, you guys need to update your toilets. They are made for two year Olds. They are so low to the ground it is extremely difficult if you have any back, knee or leg pain issues or if you are over three feet tall.. They are just abnormally low to the ground
CcynthiasonyAdvantages: Very simple free breakfast, free laundry. Disadvantages: 1. After taking a shower in the middle of the night, I found that the hair dryer was broken, and the hotel did not have a spare hair dryer. Later, I coordinated to blow dry my hair in another room because the hair dryer was fixed to the wall and could not be moved. 2. The front desk was understaffed and often empty. The service of the girls at the front desk was very good, and the boys were average. The new Indian front desk spoke with a heavy accent, and I could not understand him at all and could not communicate.