Veranda Resort Phuket, Autograph Collection by Marriott

Thailand's first-line sea view resort hotel, I have stayed in dozens of them in the past few years, but this is the first time I have stepped on such a big pit! ! ! ! The beautiful swimming pool and beach scenery in the hotel's display photos can only be seen in the front row of buildings closest to the sea, ***** but in fact the hotel also has a second row of buildings across the road *****. The check-in experience in the front and back building areas is very different. "Deluxe Sea View Room (King Bed) with Balcony", 6263 yuan for 3 nights, average price 2087, is in the second row of buildings behind the road, and you can indeed see the sea view, but the hotel's swimming pool and beach are completely blocked by buildings! The room type display pictures are deliberately misleading. It is impossible to find out from the pictures that the room is in the second row of buildings across the road. What's more, the hotel still allocated a last room on the side when the occupancy rate is not high. I argued with Ctrip for an afternoon, and finally upgraded the solution, and Ctrip paid the bill. Other points: The order includes breakfast, but the front desk said it was not available when I checked in, and I had to check it, which delayed some time. I asked for ice cubes in the room, and I was charged. This is the first time I have encountered this charge in a hotel. There were only two bottles of drinking water and a box of tissues (in the bathroom) in the room, which seemed a bit stingy. I don't understand the price. I had to check the room when I checked out, but I waited for more than ten minutes and still had no result. The front desk saw that the car I booked was still waiting and said let's go first.