To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(110)
Positive reviews(106)
Reviews with photos/video(46)
Awesome rooms(32)
Large rooms(19)
Convenient for shopping(14)
Located in the city centre(9)
Easy to get around(8)
Poor air conditioning(6)
Great value for money(6)
Comfortable bed(5)
Negative reviews(4)
Vxxlttx
Executive Deluxe Room
Stayed in Oct 2024
Couples
38 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Good spot for old town phuket trip. You can just walk to explore. Room is spacious and clean good lay out, design, clean . Love the location. Raintree spa inside hotel. Many good restaurants nearby .
I suggest Hana ramen and cafe. Japanese authentic . Convenient store . One thing the adapter should have cover from water next to the sink is quite dangerous.
Guest User
Executive Deluxe Room
Stayed in Oct 2024
Family
2 review
3.2/5
Posted on Nov 21, 2024
The Location is pretty good. phuket old town, bookstore, 7-11, pharmacy is within walking distance.
The service is average.
Cleanliness is the only problem for me. The bed is clean, the bathroom is also clean.
But the spider web iwere there from the first day until the very last moment that we checked out.
TannTann
Deluxe Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 24, 2024
It’s great location in Phuket town, just a few minutes away from walking street. Staff is friendly and helpful when my mom requests for more blanket and we got it very soon. Even they are a small boutique hotel but the breakfast wasn’t bad as pictures. Only thing is the room that we got it was huge and AC in the room is too small to make it cold enough specially in the afternoon after checked in
Response from Property: Dear Value Guest,Thank you very much for your sharing your review. We are sincerely apologizing for any problems with your room during your stay. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel
maverick99
Deluxe Quadruple Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Excellent service! The people at the front desk struggled speaking in English other than that the food and service was very good.
Response from Property: Dear Value Guest,Thank you very much for your sharing your review. We are sincerely apologizing for any problems with your room during your stay. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel
Guest User
Executive Quadruple Room
Stayed in May 2024
Family
3 review
2.2/5
Posted on Jun 20, 2024
Rooms: level 4 rooms that were newly renovated are ok. But level 3 rooms are old and not well maintained.
We stayed in level upon checked in but we changed a room due to a blocked sink.
Following nights were horrible.
Dark and old rooms. Air con was not cold and we were sweating at night.
Was hearing some animals crawling and digging noise from the ceiling in the middle of night. Couldn’t sleep and were terrified.
There are many more better hotel than this. Disappointed at the staff that did not offer to change our room upon hearing the mid night noises.
Response from Property: Dear Value Guest, Greeting from Sino House Phuket Hotel! We are apologizing for the inconvenience that you have experienced. We realize that this was not the service that you expected, and We apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Best Regards. Sino House Phuket Hotle!
Guest User
Deluxe Room
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 31, 2025
Room is quite big. Near old town area and hotel
downstair restaurant is amazing.
Dareca
Deluxe Room
Stayed in Jan 2024
Couples
46 review
5.0/5
Outstanding
Posted on Feb 14, 2024
This was such a great hotel. It was clean and very convenient to our travel plans. We would definitely recommend to anyone coming to Phuket.
Response from Property: Dear Valued Guest, we very much appreciate your comments regarding your stay at Sino House Phuket Hotel. We are truly delighted to read that you had a pleasant stay with us and enjoyed our services. We all look forward to welcoming you back soon to our hotel next time. Best Regards. Sino House Phuket Hotel.
2morrowsworld
Superior Room
Stayed in Apr 2024
Solo travellers
109 review
4.5/5
Great
Posted on May 24, 2024
Lives up to its 3 star rating, offering a gym, restaurant and spa. Sino House is about 300m from a shopping plaza which contains the 'Pint Factory', and would be just 500m from Old Town tourist streets. Standard double rooms are as advertised, about 32m2 with king bed, refrigerator, sofa, table, and plenty of wardrobe space.
Bed is comfortable. There are sockets either side, including usb ports, and lighting controls. The bathroom (shower) is separated from the toilet, and the vanity mirror and wash basin occupies a space adjacent to the ensuite bathroom. There is a single elevator that services only the 5 floors, so fast access isn't usually a problem. The service is good here. I requested a room change because the aircon was ineffective and they granted the request immediately. Overall a decent mid range accommodation choice for Phuket Old Town.
Response from Property: Dear Value Guest,Thank you very much for your sharing your review. We are sincerely apologizing for any problems with your room during your stay. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel
Manoj’s
Sino Suite
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Good hotel
Everything at walking distance
MJ Max
Deluxe Room
Stayed in Jul 2023
Solo travellers
11 review
5.0/5
Outstanding
Posted on Sep 3, 2023
I always choose this hotel when I visited to Phuket and especially!! there are a counter, plates, microwave, spoon and fork that so convenient like at my house. ^^ love it❤️👍
6/9
Response from Property: Dear Valued Guest,Greeting from Sino House Phuket Hotel.Thank you for sharing your most recent experience. We are truly delighted to read that you had a pleasant stay with us. We all look forward to welcoming you back soon to our hotel next time.Best Regard.Sino House Phuket Hotel.
Thong
Deluxe Room
Stayed in Sep 2024
Solo travellers
17 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The place is nice! I enjoy so much
Christopher
Executive Suite
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Location is great...right out of the old town but still very close to walk anywhere. Clean place with fun character...would definitely stay here again and recommend this to anyone.
Response from Property: Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us and enjoyed our various services. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.
Michelle Nhu Nguyen
Executive Quadruple Room
Stayed in Aug 2023
Family
13 review
4.5/5
Great
Posted on Sep 26, 2023
Good location. Close to the old Phuket town just 5 minutes walk. Near convenient shops. Easy to go everywhere in old town
Response from Property: Dear Valued Guest,Greeting from Sino House Phuket Hotel.Thank you for sharing your most recent experience. We are truly delighted to read that you had a pleasant stay with us. We all look forward to welcoming you back soon to our hotel next time.Best Regard.Sino House Phuket Hotel.
Maitree Putthasorn
Deluxe Room
Stayed in Jun 2022
Solo travellers
8 review
3.7/5
Posted on Jul 7, 2022
Good location in Phuket town by the main road easy way to walking around opposite hotel there is 7/11 and very close to shopping mall in a few minutes walking distance.
Response from Property: Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.
Woshixiaoxiaoxiaoxiaoxiaoma
Deluxe Room
Stayed in Dec 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 2, 2025
In Phuket Town, there is a huge bougainvillea downstairs. The room is a bit like a county hotel. The bed is very close to the door, and I feel insecure when sleeping. There are many Chinese people, probably attracted by the name of the store, hahahaha