Fengyan Jianguo Hotel (Pingyao Ancient City)

Zhang Hongtao, the receptionist at the front desk, was warm and thoughtful, arranged the room reasonably, the hotel environment was good, and the room was clean and satisfactory.

Facilities: I have been a Ctrip member for many years, and this is my first review. I have never seen such a terrible hotel! ! ! This is the worst hotel I have ever stayed in. The facilities are very old. The bed was an old-fashioned spring bed with a very hard mattress. When I turned around, the whole bed made a loud noise! We stayed for three days in total. I don't know how I managed to make it through. If it wasn't for the fact that the room was booked during the National Day holiday and no refunds were allowed, I would have definitely checked out the next day! ! Secondly, the bathroom is very small, 1/3 of the shower head does not work, the water flow is very small, if you are a lady with long hair, it is not enough to wash your hair, and you can't wash your hair for three days! ! Hygiene: The whole room feels rustic. I even have rhinitis. I start sneezing and having a runny nose the moment I get up in the room! ! ! There is mold in the corners of the bathroom, the paint on the edges of the roof is falling off, the carpet is old, and the pattern on the fabric sofa is faded! ! Service: There is no guard at the hotel entrance, and you have to carry your own luggage. The check-in clerk was very aloof. I called the room to request something and waited for an hour and a half but no one responded. The room card was accidentally locked in the room. The waiter was three or five meters away and there was no response after calling him many times. Finally, he came to open the door reluctantly! ! You still need a ticket for breakfast. By the way, there are very few types of breakfast and it tastes terrible! The juice drinks were all diluted with water and were inedible, the coffee machine had no milk, and there were no pastries! ! Environment: I booked this hotel hastily without reading any reviews during the National Day holiday. If you pay attention to the hotel's hygiene and environment, please try to avoid this hotel.