Hotel Mirador Papagayo by LIVVO

This was our second visit to the hotel & probably even better. Welcomed back upon arrival. Had requested the same room as last year, got one next door. Thank you! The hotel location is perfect for us and we love the view from the sea view suite. So relaxing & peaceful listening to the sea. Everywhere is incredibly clean. All staff are very friendly & hardworking. When we needed help when I was unwell the service was fast & efficient & was very much appreciated thank you. Always got sun beds by the pool. We went all inclusive but ate out a few times as that is our preference. The food choice was great & always found something to eat. The reviews vary so much but it is a buffet & not an al a carte restaurant! The hotel provides excellent facilities for value for money. Again friendly staff & good service. We decided to use the spa this time & what a hidden gem! Had the whole place to ourselves for a couple of hours. What a treat & so relaxing. A fabulous 8 night stay & look forward to seeing you again in September.

Lovely hotel only problem is that there is virtually nothing there. There is a supermarket just up the road and 2 bars, the one we used closed at 10. The marina is a decent walk and elderly like us need a taxi into playa blanca. Don't think we will return

This is the third time we have stayed at this hotel and we always enjoy it. The location is great, the rooms have all you require and are spotlessly clean with towels and bed linen changed very regularly. Staff are friendly and the food is good and varied. The pool area is lovely with plenty of beds.

The food is disgusting chicken was grey potatoes raw etc I’ll show pictures in next sitting.paid half board was recommended to be best Lanzarote by hayes travel.we asked for 4star plus.lovely hotel nice rooms but you have to eat out if you like decent cuisine..well edible at least

This was our second visit to the hotel, having stayed in November last year. I emailed the hotel to ask for a room in a specific area of the hotel and it could not have been any better. Many thanks to Fernandez at reception, who I personally thanked on our departure day. We were on the 5th floor and had a view of the pool, the mountains and the Papa***o beaches. The room was very good with nice comfy bed and pillows, fridge and good aircon. Also, the WiFi had been upgraded and was excellent. Room cleaned daily, free safe, good TV, nice toiletries, powerful rainfall shower, towels changed regularly, beds made etc and all the cleaning staff were very friendly and always say hello when you pass them. Lovely pool and free pool towels. Nice to see the Hot Tub working properly on the 6th floor. Food was very good and I guarantee there is something for everyone if you open your mind and try different things. Usual meats and fish cooked every night, Paella, Asian food, Pastas, Prawns, fresh salads and various desserts. Breakfast was also excellent with plenty to choose from. The people who moan about the food/hotel, would be better staying at home! The hotel is spotlessly clean, it’s in a great location and all the staff are very friendly, professional and only too happy to make your stay enjoyable. We will definitely be coming back for a third time. I would highly recommend this hotel.

Last day tomorrow.as I write I am listening to loud laughter and loud voices coming from the bar terrace: very pleasant for those involved but not so for those trying to get to sleep at just before midnight! All in all the hotel is not as good as last year. Accomodation, pool, drinks all ok still but food is not as good. I suppose allowances have to be made for it being mass catering but allowing for that the food is still bland, Luke warm and of limited variety. I presume they have been given a great deal on tinned sardines as they are and virtual ever present. The equally ubiquitous pasta dishes are "disappointing", luckily there are written clues to the contents of the pasta dishes as it would be very difficult to establish exactly what they were otherwise. You will not go hungry at the hotel but you won't have memorable dining experience either. Most other aspects of the hotel are reasonable and most people seem happy though the comments on the food are generally similar to the ones I have expressed. I won't be returning I'm afraid.

We are still here at the hotel. I’d read bad reviews about the food before we came so I was quite concerned.. Absolutely no need. I’m quite a fussy eater and I’ve not gone hungry. We have gone half board. Food delicious… and warm!! We normally have to buy our water to go with our tea, but not here… even HB guests can have either still or sparkling water for free! We have a beautiful sea view room on the 5th floor- it’s clean, comfy and quiet. All you can hear is the sea and flip flops going past. The room has a free safe, and free pool towels which can be changed daily. You just have to hand them back into reception at the end of your stay! We had a couple of silly room problems, but nothing was too much trouble for the staff- it was sorted immediately. The Reception staff, buffet/waiting on staff and cleaners are all so pleasant and helpful. The pool…even though a bit chilly when you first get in, is fab. There are plenty of sun beds, and it’s all kept beautifully clean. I can’t fault it at all! If you like to be in the middle of all the hustle and bustle of a resort… here isn’t the place as it’s quite a walk away. A nice steady walk will take about 40 mins. But there is a lovely promenade that takes you all the way into the centre and beyond. It’s a perfect walkway for push chairs and wheelchairs! It’s a very inclusive resort. Most shops and bars have ramps into them. We came here to celebrate my husbands 60th Birthday, and I’m glad we chose here! Even though he only got a chocolate from the hotel 😂 I do believe we will return!!

I thought I would make the effort and leave review will we are still in the hotel mainly as a thank you for going above the expected and leaving a lovely present for myself and my wife for our anniversary. So far we have found the hotel and staff to be great. Exactly what we need to take advantage of a child free break for the first time in 15 years. So thank you to the team.

We recently returned from a 10 days family holiday at the Mirador papa***o hotel, Lanzarote is such a beautiful please but was let down but the hotel. My wife is disabled but they usually in a terrible room with so many stairs which was on the family part of the hotel, after speaking to Jet2 they did move us but wasn't much better which I did say it wasn't. The new room had a ant infestation in there which we told the staff, which they knew about as they had any powder on the cleaning trolley. The swimming pool pipes on the floor of the pool didn't have covers which myself and kids did tread on numerous times. The lifeguards just sit on there phones watching films or charging them in the back. The food was horrendous, there was nothing for kids at all and all the other families said the same. The kids entertainment was far too late starting at 8:50 pm. The hotel is more for adults. The snack bar on the family part of the hotel was closed, no one could tell us why as the hotel was fully booked and alot of families were on there and to get a slush puppy you need to travel to the other side of the resort. Cleaning of the rooms was useless, we did it ourselves in the end. The bar staff put far too much alcohol in drinks. We have put in a formal complaint to jet 2 as there was so much more to complain about.