Viceroy Riviera Maya All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Viceroy Riviera Maya All Inclusive

#3 of Hotels with Villas in Solidaridad
Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at Viceroy Riviera Maya All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury property is 5.4 mi (8.6 km) from Playa del Carmen Main Beach and 8 mi (12.8 km) from Maroma Beach.Show More
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hotel overview picture
4.8/5Amazing·Cleanliness: 4.8
All 21 Reviews
Amenities
SpaFitness RoomParkingAirport Pick-up ServiceLibraryMulti-Function Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(51.4km)
Landmarks: El Camaleón Mayakoba Golf Course
(2.9km)
Landmarks: Xavage Park by Xcaret
(4.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Luxury King Villa with Private Plunge Pool
3

Luxury King Villa with Private Plunge Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Royal Villa with Private Plunge Pool and Deck
3

Royal Villa with Private Plunge Pool and Deck

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Signature Villa with Private Plunge Pool
4

Signature Villa with Private Plunge Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Luxury Two Queen Villa with Private Plunge Pool
3

Luxury Two Queen Villa with Private Plunge Pool

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews(21)

4.8/5
Amazing
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Lorenzo
December 18, 2023
Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back.
Rowena
November 26, 2023
Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay. If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you. You will be greeted with a coconut and lime drink which is very delicious. We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind. Our Villa was very close to a lovely beach which has enough chairs and beds for everyone. We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay. Our room was kindly upgraded and very clean, it has everything you need and mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience. All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones. A small little gym which made my husband happy and an amazing spa. I love that they have natural products. Can’t wait to come back.
wilfredo
September 16, 2023
This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered.
Omar
September 10, 2023
By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year.
Brian
August 30, 2023
I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me. Viceroy proceeded to reach out to confirm my reservation through *******, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner.
Rebecca
July 28, 2023
I'm sure this was once a lovely property. I wish I had visited 20 years ago. Sadly, a 2/3 star, all-inclusive mega resort opened next door and completely destroyed the beach and surrounding areas. You can no longer enter the water (ocean) AT ALL, even to your ankles, as there is broken concrete and rocks on the shore, garbage, and there are the boats and jetskis from next door racing at full speed back and forth from dusk until dawn, just feet from the shore, in front of the Viceroy. It is NOT SAFE, and the resort next door allows locals to buy day passes so the crown is, um, quite rough. Also, there is loud boom-boom music all day and night, making it hard to sleep at night. And the fumes/exhaust from all the boats and jet skis chokes you and you can't sit anywhere near the pool if there is a breeze or you'll die from exhaust fumes. Also, the food is mediocre and I got food poisoning. There were also cockroaches (alive and well) in my room: on my bed and in the bathroom. Gross.
Angelo
July 21, 2023
One of the most beautiful experience I had in my life. Pepe, the waiter in the beach is the best!!!! I will go back very soon
tom
March 14, 2023
Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back.
Jessica
August 26, 2022
Viceroy hotel is top of the line luxury. The staff was over the top attentive and the property is secluded, well kept and reminded me of “Disney” detail- attention to everything- sight, sense and sound.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Please contact the hotel for details on their child and extra bed policies.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2012
  • Number of Rooms: 41
When you stay at Viceroy Riviera Maya All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury property is 5.4 mi (8.6 km) from Playa del Carmen Main Beach and 8 mi (12.8 km) from Maroma Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and wedding services.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers.

Services & Amenities

Spa
Fitness Room
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Frequently Asked Questions

How much does it cost to stay at Viceroy Riviera Maya All Inclusive?

Prices at Viceroy Riviera Maya All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Viceroy Riviera Maya All Inclusive?

The closest airport is Cancún International Airport. It is 51.4km from the hotel and approximately a 45minutes journey by taxi.

What are the check-in and check-out times at Viceroy Riviera Maya All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Viceroy Riviera Maya All Inclusive provide airport transfer services?

Yes, Viceroy Riviera Maya All Inclusive provides airport transfer services.

What amenities and services does Viceroy Riviera Maya All Inclusive have?

Viceroy Riviera Maya All Inclusive has the following amenities and services: Pets allowed, Spa, Fitness Room.

Does Viceroy Riviera Maya All Inclusive have a swimming pool?

No, Viceroy Riviera Maya All Inclusive doesn't have a pool.

Does Viceroy Riviera Maya All Inclusive have fitness amenities?

Yes, Viceroy Riviera Maya All Inclusive has fitness amenities.

Does Viceroy Riviera Maya All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Viceroy Riviera Maya All Inclusive have non-smoking rooms?

Yes, Viceroy Riviera Maya All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Viceroy Riviera Maya All Inclusive provide breakfast?

Yes, Viceroy Riviera Maya All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport51.38KM
Average Price FromAUD2256
Hotel Star Rating5