Moonshine Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Moonshine Hotel

Health Protected
1Ra AV. Norte manzana 21 lote 10 Colonia Centro, Calle 12 Norte y 14 Norte, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
Show on Map
We Price Match
hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 43 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolAirport Pick-up ServiceAirport Shuttle ServiceMeeting RoomChildren's PlaygroundLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Landmarks: Quinta Avenida
(190m)
Landmarks: Playa del Carmen
(390m)
Landmarks: Mamita's Beach Club
(740m)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)
9

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Room Details
Check Availability
Family Suite, Multiple Beds, Non Smoking (Master Suite)
15

Family Suite, Multiple Beds, Non Smoking (Master Suite)

1 Single bed and 1 King bed and 1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
City View
Electric Fan
Room Details
Check Availability
Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)
23

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Room Details
Check Availability
Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)
4

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Towel
Room Details
Check Availability
Basic Apartment, Multiple Beds, Non Smoking (Apartment)
10

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

1 King bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Room Details
Check Availability
Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)
9

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Room Details
Check Availability
Hide Room Types

Guest Reviews(43)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
AI Summary
An AI-summarised snapshot of real guest reviews
Centrally located with proximity to beaches, Fifth Avenue, and clubs, the property boasts affordability, welcoming staff, and a family-like atmosphere, enhancing guest experiences.
Read more
Helpful
Not helpful
Guest User
March 2, 2023
Excelente opción buen precio
Translate
Liza
January 25, 2024
Noisy, falling apart, shower sprayed entire bathroom, sink smelled like sewerage, mattresses hard, we were told not to leave stains on towels or sheets (who tells guests that?) or we will get a fine. Overall very disappointing.
Verified traveler
January 4, 2024
I paid over $80 US a night to stay here. Unfortunately I was booked for 2 weeks. (The pictures are very misleading.) The first week was without hot water and noise so loud from the 5 open air dance clubs on the corner that the walls shook--every night until 2AM. The 2nd week was to a room with a bed only slightly softer than the floor, and internet that went off every 3-4 minutes. Don't stay here!
Manuel Alejandro
December 29, 2023
The property did not quite meet the expectations for the price we paid. I must mention the property is behind 3 major nightclubs that blast super loud music until 3am; however, that is not within the control of the hotel, and they provide you with complimentary earplugs. The location was really nice (outside the loud music). Items within the control of management include providing you with better quality beds and pillows. The pillow was super hard, I didn't know such pillows even existed. We were 3 people, and they provided us with 1 small shampoo bottle 1 soap bar, and 2 towels; we had to ask for additional items. No conditioner or lotion was available. The second day after cleaning our room, there was no soap left for us at all and no toilet paper. After we asked for it, the person at reception was a bit rude like it's our fault the cleaners didn't leave toilet paper! You must know there rooms are small and dated, and the pool doesn't look like it's swimmable, kind of murky. The air conditioning worked well. Overall, I would not stay here again. Pretty disappointed :(
Andres
December 22, 2023
this hotel is steps away from 3 major nightclub that have loud music until 2am, making it impossible to sleep. the tv was broken, towels look like rags to clean the floor. I do have to say that the staff did their best to acomodate but the problem is the Owner is a cheap…. that doesn’t want to invest a dime on the properry
Kim
October 21, 2023
Don’t go there if you want to rest and sleep . The nightclubs are behind the rooms . It doesn’t stop u til 2 am . The pool was suppose to be able to swim in . When we got there they decided to empty it and do maintenance on it . So we were unable to use it the time we stayed . The location was good near the 5 th Avenue . Staff were lovely .
Verified traveler
October 9, 2023
I only stayed for 1 one night even though I booked for a whole weekend, this place was extremely loud all night till 2am. The tv ******, i found a cockroach in the bathroom & there’s absolutely no smoking allowed. Staff was great tho!!!! I really enjoyed talking with the front desk girl in the morning shift
zulema
August 14, 2023
Our stay in moonshine hotel was a pleasent surprise, the service we received was greatly appreciated, they treated us like a 5 star hotel.
Isela Guadalupe
July 2, 2023
I made 2 reservations. One for me and some family members and the other one for my brother and his two daughters. When we got into the room, the smell was not good. I think because of the very old furnitures in it. My brother's was orse. It wasn't clean, hairs on pillows and sheets,the fridge disgusting and cucarachas in everywhere. My brother left the room next day and they said we can't get the refund.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 11:30–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Show More

Health Protected

Cleanliness
  • 3.8/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Services & Amenities

Outdoor Swimming Pool
Show More

Frequently Asked Questions

How much does it cost to stay at Moonshine Hotel?

Prices at Moonshine Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Moonshine Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Moonshine Hotel provide airport transfer services?

Yes, Moonshine Hotel provides airport transfer services.

What amenities and services does Moonshine Hotel have?

Moonshine Hotel has the following amenities and services: Pets allowed, Outdoor Swimming Pool, Sunbathing Area.

Does Moonshine Hotel have a swimming pool?

Yes, Moonshine Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Moonshine Hotel have fitness amenities?

No, Moonshine Hotel doesn't have fitness amenities.

Does Moonshine Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Moonshine Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does Moonshine Hotel have a restaurant?

No, Moonshine Hotel doesn't have a restaurant.

Is parking available at Moonshine Hotel?

No, there's no parking available at Moonshine Hotel.

About This Property

Average Price FromAUD96
Hotel Star Rating3