Louis St. Elias Resort & Waterpark

We had the most wonderfully week at Louis At Ellias in October. The food was lovely with so much choice to choose from and the staff went over and beyond to help you. The apartments were just right for a family of 4. They were cleaned each day and were given fresh towels, and are very spacious .We was in room 99 and the view from the balcony was magnificent. The manager of the hotel is so friendly and cares a lot about all of his guest. Never seen that at any other hotel we've stayed at. He was brilliant.. The life guards were awesome, they watch all the kids on the slides form 10 am till 6pm and ensured everyone was safe. Protrus is about 15 minute week l, it's a lovely walk down there and so many ships and bars. The beach is also about 15 minutes walk too... I will definitely be returning in the future. Cyrus is an amazing place. The Swifts.

We stayed here from the 20th Oct to 30th Oct. Overall we had a great time and were sad to be returning home. I will break it down as follows, Food - Amazing! They have different themed night throughout the week and overall the food was a really good standard and hot. The buffet did get extremely busy and noisy in the early evening making the restaurant feel really full. The staff all worked very hard bringing you drinks and clearing plates. We preferred to sit outside by the pool and never struggled to get a seat. Meze restaurant is a must that was great. Entertainment - My 9 and 3 old loved the entertainment. The kids club is good and the evening kids disco was a hit! All the entertainment team worked really hard. Pools - The top pool with slides is great and the kids loved the big and small slides. You have to be over 6 yrs for the big slides but there are other smaller ones. Lifeguards were very switched on. The quieter pool near the restaurant was also excellent! Neither pools are heated so are quite cool but it was nice in the heat. My only negative here was the age old subbed problem! On our first day we didn’t put our towels out and when we went to the pool at 10am there were no beds available and we had to sit on the floor! Some beds had towels on them but we never saw anyone returning to them. The next day I got up at 8am to put some towels out and the beds had almost gone. Consequently I was up at 730 everyday putting towels out just so we could get a bed which I found ridiculous and frustrating! Rooms - Lots of comments on here about big balconies and nice views. We had neither. Our room was on the ground floor and we didn’t have a balcony just a small patio area with some plastic chairs. There was no view and the room was dark and felt dingy. I made a complaint on our second day about the mould in the bathroom, dangerously insecure set of drawers, broken furniture and only have 3 chairs despite there being 4 of us. None of these issues were addressed. The staff were all great! We visited the beach a few times at Fig Tree Bay, this was lovely, the sand and sea are unreal! The free bus from the hotel is good too. Overall a good holiday just a few bits could have been better.

Absolutely unbeatable hotel and resort. We got back past week and were in a large party of 12, they never disappointed the entire time! The hotel is located on top of a beautiful hill overlooking Protaras, the sea and the beautiful church on the hill. There is a lovely cool breeze across the hills in the evening even though we hit 29 degrees everyday without fail. Food in the resort was some of the best all inclusive I have ever experienced, additionally themed nights mean you don't end up with a load of odds and ends. Fresh salads were delicious and the far East night was some of the best Chinese food I've eaten for sometime! The staff really are the true asset to this jewel and the lifeguards are really lovely (shoutout to the superb Domitri who will surely be in the next Marvel movie) what was noted was that they always were friendly and professional and the cocktails were knockout (no measurements were required as my liver can now confirm ). The manager was also very approachable and would come over and chat, often helping the staff on the bar in the busier periods. What I loved was how available and appreciated he was by his staff. Finally the activities were really well arranged and I was really impressed with the entertainment team, they are constantly putting in a great shift making great things happen like waterpolo, football and much more. Friendly cats come and sit with you when you sit outside the bar. Location wise Louis is about a 15 min walk from the heart of Protaras however a free bus goes from the hotel every hour. The town has a great selection of beeches and water sports and many live bands at night. All in all this is a outstanding resort where the incredible, personable staff will go out of their way to make your stay spectacular.

For the first time in our lives, we decided to go on an all-inclusive vacation. We picked this gorgeous resort in Cyprus. It was only four days, but honestly, pure joy from start to finish… amazing food, endless fun, and water slides that were a blast!

Absoutely amazing hotel couldn't fault it felt welcomed from the minute we walked through the door! The staff go above and beyond throughout the whole stay and everyone is so friendly. The rooms are a great size and cleaned everyday to such a high standard. I never ever leave reviews but I feel like I had to because it was so good one of our best holidays. Its only a short walk to the amazing beaches the ***** and the fun fair. The entertainment team are amazing and are so good with the kids everyday there was stuff going on for both adults and children they are all certainly a credit to the hotel! Once again thankyou everyone special shout out to Mina, Ashraf and Flouris who made our stay even more special. We will definitely be returning again

We returned back from this hotel over a week ago, and I must say we had a fabulous time. We had a lovely suite close to the pool and restaurant with a great sized balcony, our aircon was knackered when we arrived and made loud noises, but when we spoke to reception it was replaced very quickly with a new unit ( very glad as it was a super hot week ) food was great, we only only ate in the restaurant once and once in the meze which was lovely! It’s worth a try. Hats off to all members of staff, the manager Flouris made sure we had a fantasic stay and pulled out all the stops for us which we appreciated so thank you, also a big shout out to our favourite bar staff Mina who waited on us hand and foot, so friendly and a credit to the hotel! Nothing bad to to say about the hotel as we enjoyed it and it has a lot of potential. The only thing that would mention is the pool by the restaurant would benefit being maybe adults only? Spoke to a few people on our stay and they also said the same, the kids have a huge pool for them, so it would be nice for us adults to have something more relaxing :) great hotel if you have kids, we are use to more adults only and will probably continue doing so. Highly recommend this hotel for familys .