ibis styles Trani

I am baffled by an episode that happened in the structure but above all by the response given by the hotel manager both personally there in the structure and following a review made on the site. we booked for one night with breakfast and sent an email to guarantee a "normal" service being celiac. arrived at the facility (very dated and not at all clean) I again underlined my now well-known allergy in 2023, guaranteeing not to worry. well, arrived in the breakfast room I look around but there was absolutely nothing that had gluten-free typing if not unripe fruit and jam to eat with what???? the dining room staff was in great discomfort because they hadn't been warned and they brought me a small packet of chocolate biscuits that not everyone can like! that's all! this is my paid breakfast like everyone else! clearly I complained about the inconvenience and I also felt attacked by the manager, emphasizing that the structure is not 5-star! meh! now a common person with celiac disease must essentially book a 5-star hotel? it was enough to say SORRY! instead he saw fit to reply to my review with a thrilling lie! she accused me of doing it to get a discount!! but what discount? but is it possible that they hand over an IBIS structure to such a superficial person? a nice bath of humility and just when you feel you've arrived the surprise question arrives! ...without sensitivity.

宜必思尚品特拉尼酒店：舒適與便利兼具 酒店位置超讚，步行可達特拉尼老城區，逛教堂、嘗海鮮都方便。房間乾淨整潔，床品柔軟好眠，衞浴乾濕分離很清爽。前台服務熱情，還會推薦本地小眾玩法。周邊餐飲選擇多，性價比很高，下次來特拉尼還選這！