There is a free upgrade service in the room I booked, but because there is no elevator in the building, my mother's legs are not good, and the two-bedroom sea view was "upgraded" to a three-bedroom garden view. I was surprised that one bedroom was closed and not used. Two-bedroom for two-bedroom? Still haven't refunded the price difference! Let’s talk about the price of the check-in time. When I booked, there was a price difference between the sea view and the garden view. I have to say that the price has risen to 1000 when we checked in. If I inform the community in advance that there is no elevator, I would rather book a garden view room directly. There was the negligence of the store, and I paid for it all 😓I understand that pets are afraid of pets climbing on the bed, but you marked it as pet-friendly, and if you are afraid of climbing the bed, you will directly close a bedroom for us, and you will be charged a deposit of 300. After communication, directly Returned, although the whole process sounds kind, but the things you do really affect your mood
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