silen
February 1, 2026
Facilities: The windows couldn't be opened without calling for assistance, and sleeping with the windows open at night was impossible (due to a faulty electric blind that wouldn't close, a design flaw). There was a persistent bad odor in the room that couldn't be resolved, which was quite frustrating. The air conditioning was too cold, but without it, the room was stuffy and hot, leading to a terrible night's sleep. I didn't see a swimming pool.
Cleanliness: Overall, it was quite good, and the hotel felt new. However, the automatic toilet was incredibly loud and annoying.
Environment: The location is very convenient, right by the Bell Tower and at the entrance to West Street. It's a hotel converted from the original department store, with boutiques on the lower floors and the lobby on the top floor. You need a key card to enter. Parking is available in the shopping mall across the street, as the hotel doesn't have its own. If informed in advance, you can get free parking by providing your license plate number. Around 7 AM, the Bell Tower chimes on the hour, which is quite noisy and disturbing to sleep.
Service: The staff were very warm and genuine, and thoughtful. However, there aren't many amenities; it's just a place to stay, with nothing much to do within the hotel.
Breakfast is à la carte, with small portions, suitable for a casual meal.
Remarks: The view of the Twin Towers from the hotel is not clear; one tower is 2/3 obscured by the other, making it impossible to get a clear and distinct photo of them.
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