The Rees Hotel, Luxury Apartments & Lakeside Residences Reviews
The Rees Hotel, Luxury Apartments & Lakeside Residences
377 Frankton Road, Queenstown, Otago, 9300, New ZealandView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Rees Hotel, Luxury Apartments & Lakeside Residences Guest Reviews
4.6/5
Great
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(124)
Positive reviews(122)
Reviews with photos/video(41)
Awesome rooms(43)
Awesome amenities(27)
Secluded lake view(19)
Offers pick-up/drop-offs(11)
Classy environment(9)
Located in the city centre(7)
Many amenities(6)
Convenient parking(6)
Negative reviews(2)
Guest User
Hotel Room with Lake View
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The view is good
Gilbert
Executive Hotel Room with Lake View
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Really very shock when we are being brought to the room.. very nice view of the lake,, very nice room.. very big room....
Kingslayerxxx
Hotel Room with Lake View
Stayed in May 2023
Couples
7 review
4.7/5
Amazing
Posted on Jun 26, 2023
Staffs are so nice. Stunning view from the room. Car park is close to rooms.
Guest User
Executive Three Bedroom Apartment With Lake View
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The hardware of the room is quite high-end. Especially the bed, which is very comfortable. You can park your car in the hotel, and the room is right after the elevator. It is very convenient to travel. The hotel also has a shuttle bus to the city center. A bus can take up to 11 people. It is best to make an appointment in advance. You can see the starry sky at night, which is very beautiful. The hotel does not provide mineral water, but can provide milk every day. This milk is very delicious. Remember to ask the front desk staff for it.
Original TextTranslated by Google
Guest User
Two Bedroom Apartment with Lake View
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The lake view room faces the lake directly, and the balcony has a long table for enjoying the view and drinking tea, which is great! The air quality is super good. The service quality is excellent, and the key is that the facilities are particularly complete and extremely convenient. Clean, tidy and comfortable. The sun shines on the bed during the day, and you can watch the stars at night, which is beautiful!
Original TextTranslated by Google
Guest User
Executive Hotel Room with Lake View
Stayed in Nov 2024
Couples
7 review
4.8/5
Amazing
Posted on Dec 11, 2024
Service: I would like to praise the Japanese front desk lady by name. I forgot to ask her name. In addition to the standard check-in process, she took the initiative to ask about the itinerary for the past few days, helped remind the travel time to each project, and led the way to the room in a very detailed manner to help introduce a series of ways to use various equipment in the room. She had no accent at all and was warm and thoughtful. I felt that this was the ceiling of hotel service during this period in New Zealand.
Facilities: Very good, the facilities in the room are very complete, the surf bathtub is good, and the public area facilities are also great. The garage entrance is very steep and narrow, brothers with wet hands should drive carefully.
Environment: The lakeside view is definitely worth it. Looking up, you can see the Southern Alps and the entire lake. The only regret is that if you want to see the above view in my room, you have to sit on the bed. If you stand up and look, you will see a large roof, so it’s barely 4.5.
Hygiene: Two words, clean
Original TextTranslated by Google
Guest User
Hotel Room with Lake View
Stayed in Oct 2024
Couples
9 review
4.0/5
Very Good
Posted on Nov 26, 2024
The room has a direct view of the lake and snow-capped mountains. The scenery is very nice. The hotel is two kilometers away from the town center. There is a walking path and it takes 35 minutes to walk there. There is a shuttle bus available. Book it in advance. The shuttle bus back to the hotel at night is a bit tight. I didn’t book it for two nights. Five-star standard bathroom
Original TextTranslated by Google
Guest User
Three Bedroom Apartment with Lake View
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The room is big and the service is good. But you have to ask for milk instead of getting it every day.
Original TextTranslated by Google
丁雪健
Hotel Room with Lake View
Stayed in Sep 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 6, 2024
The view from the hotel lobby is very good. The room is facing the lake. There is a small path leading directly to the lake. I didn't order breakfast because I had an early flight. I don't know how it tasted.
Original TextTranslated by Google
WillSum
Two Bedroom Apartment with Lake View
Stayed in Sep 2024
Travel with friends
83 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Located between the airport and the city, there is also a free bus to and from Queenstown. There is a McDonald's 2 kilometers away. Parking is also free. It is also very convenient to go to the floor (with elevator). There is a gym. The rooms with lake views have a clear view of the deer park.
Original TextTranslated by Google
Guest User
Superior King Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Rees is the most satisfying hotel in our entire trip. First of all, its rooms are very large and have balconies, and their hygiene standards are very high, so it is very comfortable to live in, and there is also a super large balcony. In addition, we also used their laundry, so we didn't have to bring our own laundry detergent, the equipment was very clean, and the experience was very good. The hotel also has a free shuttle bus to and from the hotel and the city center, which needs to be booked in advance.
They don't have free bottled water, but they do have free milk, which I think is pretty good. The scenery from the hotel is very beautiful. We came back very late one night and went to their restaurant for dinner, which was very delicious and very impressive.
Original TextTranslated by Google
Sabrina
Executive Penthouse Room with Lake View
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Queenstown is so beautiful! When I first chose a hotel, I compared many hotels. The reviews of Rees Hotel were mixed, but I finally chose the luxury suite, thinking that the money was in place and it shouldn't be too bad. After the plane landed in Queenstown, we rented a car and drove from the airport to the hotel for 10 minutes. The hotel parking was also free. After checking in, the foreign guy was very friendly and helped us carry our luggage to the room. Then he introduced the room situation very seriously, how to use the fireplace, and the air conditioner would automatically turn off when the balcony door was opened after turning on the air conditioner. Very considerate. Every morning when I eat breakfast, looking at the scenery outside the window, all my troubles will disappear. It is a very healing scenery and place. The hotel has free cars that will go to the city of Queenstown at different times. It is very convenient to park near the duty-free shop. There are many restaurants here, including the most popular hamburger restaurant and souvenir cookie shop! The steamboat is here, and it is also very close to the cable car. It is definitely the most worthwhile place to visit in New Zealand!
Original TextTranslated by Google
6/11
Guest User
Hotel Room with Lake View
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The view is beautiful. You can see the lake and the snow-capped mountains on the opposite side from the balcony. The facilities in the house are complete and the room is spacious and clean. The breakfast is also rich with many choices.
Original TextTranslated by Google
Anonymous User
Hotel Room with Lake View
Stayed in Jul 2024
Couples
19 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Facilities: Very tasteful decoration, well maintained
Hygiene: No problem with hygiene, after all, the price is here
Service: Five-star service, staff will help with luggage, you can book bicycles and the restaurant upstairs
Environment: I booked this place because of the view of the hotel's lake view room, facing Wakatipu and The Remarkables, I couldn't help but take time-lapse photos of the sunrise and sunset
The only thing that needs to be improved is the hotel's laundry room, which is too far away. The lake view room needs to go to the parking lot to transfer to the elevator to another building. In winter, I have to go out three times to wash and dry clothes at night, but most people who live here probably don't wash their own clothes 😂
Original TextTranslated by Google
sandrawang610
Superior One Bedroom Apartment
Stayed in Dec 2024
Family
9 review
3.2/5
Posted on Feb 1, 2025
The hotel is OK overall, but I would not recommend it to friends. We booked a two-bedroom, one-living room room for four adults and one child (child is 6 years old). The children all slept with us. After arriving, the hotel said that we must book three rooms, and the 6-year-old child must be counted as a separate bed. This situation has happened in Japan, but it is just paying for an extra bed. The hotel insisted that we book another room! And there was no attitude of negotiation.
Secondly, when checking out, they said that we drank a bottle of water in one room. (Later I confirmed with my in-laws that they didn’t drink it either) But I was too lazy to argue and paid for it.
As a result, I received an email in Australia saying that I didn’t pay for the water! They said they would directly charge it from my card. After I gave him my credit card record, there was no apology!
What kind of hotel is this! Unbelievable!