earthmother
July 22, 2021
The full score of five points in the front is all positive. Is it a bit fake? Then I'll spit out a few words.
After the first guest arrives at the store, please open the room for the guest as soon as possible, instead of patronizing and chatting with the security guards and asking the guest to wait there. If what you are talking about is really important, at least you should apologize to the customer.
The second most important thing in the hotel is quietness and the quality of rest. You arrange the guests on the side of the theater street, and the noise is at least 9:30 in the evening. In the case that there are obviously other empty rooms. What does it mean?
The third guest asked you what time for breakfast? Do not answer directly. Instead, check the order first and tell me to see if you bring breakfast in your room.
Fourth, the guest asked where can the bicycles be parked? He even answered that he couldn't park in the garage, so lock it yourself.
We came here, most hotels let us park in the lobby. At least I will help you find a safe place. This is the first time I have encountered such an attitude.
Fifth, the room needs more than 2 minutes to have hot water. Fortunately, it is summer, if winter is miserable. There is actually a standard for how long the hot water is produced.
Sixth, the shortcut keys for dialing the reception desk on the room telephone are useless.
Seventh, the TV remote control can obviously be completed by one, so why is it divided into two?
Eighth, there is a useless balcony outside the room, and the area of the room has been reduced from the original 30 square meters to 40 square meters. This is already suspected of fraud. I will complain to Ctrip.
There are still some details that I won’t go into details. Cycling from this road in Shanghai, in more than 20 cities for more than 20 days, we basically will stay in the best hotels in this city.
The hotel I stayed at today is the worst service among all the hotels, and there is no one. While upgrading the hardware, still think about how to improve management, right?
Original TextTranslation provided by Google