Noen Phra Sub-District, Noen Phra Subdistrict, Rayong Province, 21150, ThailandView Hotel Details
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Holiday Inn Express Rayong Guest Reviews
4.4/5
Very Good
192 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(192)
Positive reviews(188)
Reviews with photos/video(77)
Clean and tidy(60)
Awesome rooms(36)
Friendly owner(33)
Delicious breakfast(24)
Great value for money(10)
Great location(9)
Perfect for business trips(8)
Comfortable bed(5)
Negative reviews(4)
BeautifulDays
Standard Queen Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Simple and clean hotel. Price is reasonable and drinks are great
Response from Property: Dear BeautifulDays,Thank you for taking the time to share your thoughts about your recent stay at Holiday Inn Express Rayong.Your feedback is much appreciated as I am always keen to hear one’s comments so that we may know where to do better and what can be improved. Ultimately, of course, with the objective to ensure a most enjoyable stay for our guests. Therefore, thank you once again for sharing your comments.We look forward to welcoming you back to the hotel in the not too distant future. Should you require any assistance meanwhile then please feel free to contact us.Best regards,Korphon KongchagAssistant Rooms Division Manager
Guest User
Standard Room With 2 Single Beds
Stayed in Sep 2024
Business travellers
19 review
3.7/5
Posted on Nov 1, 2024
Nice new hotel convienient for wprk a little put of the way for food and entertainment
Response from Property: Dear Guest,Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Holiday Inn Express Rayong. It is regretful, however, to read of your less than positive experience and I would like to apologize for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards,Korphon kongchagAssistant Rooms Division manager
Irene Empire
Standard Queen Room
Stayed in Aug 2024
Couples
24 review
4.5/5
Great
Posted on Sep 30, 2024
Our second time at here. Sadly we didn’t wake-up for eat breakfast
Response from Property: Dear Irene Empire,Thank you very much for taking the time to share your experience at Holiday Inn Express!It was a pleasure to have you here with us again and I am delighted to hear that you have loved your stay and have fully enjoyed the services by the team. Your kind words about your experience have since been shared with the team here, much to their delight and appreciation.Thank you once again for your very kind feedback and recommendation and please do let us know how we can assist with any future bookings here.We much look forward to the pleasure of welcoming you back to the hotel again in the not too distant future.With very best regards,Korphon Kongchag (Ed)Assistant Rooms Division Manager
Ball_IA
Standard Queen Room
Stayed in Jul 2024
Couples
9 review
4.7/5
Amazing
Posted on Aug 17, 2024
I very quiet , clean , comfortable nearby mart.
Good for private relax during a trip.
Response from Property: Dear Kitti,Thank you for taking the time to share your thoughts about your recent stay at Holiday Inn Express Rayong.Your feedback is much appreciated as I am always keen to hear one’s comments so that we may know where to do better and what can be improved. Ultimately, of course, with the objective to ensure a most enjoyable stay for our guests. Therefore, thank you once again for sharing your comments.We look forward to welcoming you back to the hotel in the not too distant future. Should you require any assistance meanwhile then please feel free to contact us.Best regards,Korphon Kongchag Assistant Rooms Division Manager
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 22, 2025
Hotel should be recently opened. Room size is tight but functional for travelers without large baggage. Services in general is good. Value for money.
traveller84
Standard Queen Room-Top Floor
Stayed in Nov 2024
Business travellers
19 review
1.0/5
Posted on Jan 25, 2025
I booked this by mistake, and at the same minute, I tried to change, cancel it, and trip.com declined. I was not happy on this, and since then, I decided to book and see other apps opportunities
Bo_e
Standard Queen Room
Stayed in Apr 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Easy pick up and drop-off taxi. Breakfast have both Thai and International meal.
Response from Property: Dear Bo_e, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Guest User
Standard Queen Room-Accessible
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
 Everything is good.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your experience at Holiday Inn Express! It was a pleasure to have you here with us again and I am delighted to hear that you have loved your stay and have fully enjoyed the services by the team. Your kind words about your experience have since been shared with the team here, much to their delight and appreciation. Thank you once again for your very kind feedback and recommendation and please do let us know how we can assist with any future bookings here. We much look forward to the pleasure of welcoming you back to the hotel again in the not too distant future. With very best regards, Nitaya Stokes Duty Manager
Jace
Standard Queen Room
Stayed in Mar 2024
Solo travellers
22 review
2.5/5
Posted on Apr 18, 2024
Checked in and had a horrible smell in my room, they sprayed it and it came back, they cleaned it and it came back. There is no smoking allowed anywhere around the building you must leave the property, the rooms where small and there are 4 big cranes working over the top of the building all day everyday. Not the best stay.
Response from Property: Dear Jace, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong Map Ta Put. We are delighted to read from your review that you had experienced your recent stay with us and we also appreciate you pointing out the inconvenience that occurred during your stay. Please accept my sincere apologies for the shortfalls you encountered, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Suites Bangkok Sukhumvit, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Good location!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your thoughts about your recent stay at Holiday Inn Express Rayong.Your feedback is much appreciated as I am always keen to hear one’s comments so that we may know where to do better and what can be improved. Ultimately, of course, with the objective to ensure a most enjoyable stay for our guests. Therefore, thank you once again for sharing your comments.We look forward to welcoming you back to the hotel in the not too distant future. Should you require any assistance meanwhile then please feel free to contact us.Best regards,
Regina Mak
Standard Queen Room
Stayed in Feb 2024
Couples
4 review
4.5/5
Great
Posted on Mar 17, 2024
Very clean room, breakfast delicious, staff nice, inconvenient location for travel, have Lawson front of hotel.
Response from Property: Dear Regina Mak,Thank you for choosing our hotel and your kind feedback. We are thrilled to hear that our facilities contributed to making your stay a pleasant trip. We hope to have the opportunity to welcome you back in the near future, providing you with a seamless and comfortable stay in every way.Kind regards.Holiday Inn Express Rayong Map Ta Phut
Guest User
Standard Room With 2 Single Beds
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Sep 24, 2024
New and clean bed but need to fix room oder from toilet pipe. Breakfast was good enough.
Response from Property: Dear Guest, Thank you for your feedback! We're pleased to hear that you enjoyed the new and clean bed, as well as the breakfast. We apologize for the issue with the odor from the toilet pipe and will address it immediately. We appreciate your comments and hope to welcome you back soon. Best regards,
Hemm.m
Standard Queen Room-Accessible
Stayed in Dec 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Love the location and the price is really reasonable
Response from Property: Dear Hemm.m, Thank you for your feedback. We are so glad to hear that you loved our location and found the price to be reasonable. We look forward to welcoming you back for another great stay. Best regards,Ithidaj RajatabhothiGeneral Manager
SR
Standard Queen Room
Stayed in Jun 2024
Family
9 review
3.7/5
Posted on Jul 22, 2024
Clean and good service of frontdesk staff. Breakfast is ok but if there is more menu should be better.
Overall is good.
Response from Property: Dear SR, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
MQQI N Balle
Standard Room With 2 Single Beds
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 6, 2024
The room is well decorated, comfy and clean. A little far from the town. Breakfast is good.
Response from Property: Dear MQQI N Balle, Thank you for your feedback. We're glad to hear you enjoyed the room’s décor, comfort, and cleanliness. While we understand our location may be a bit further from town, we're happy you appreciated our breakfast offerings. We hope to welcome you back soon. Best regards, Ithidaj RajatabhothiGeneral Manager