Hotels in Downtown Reno, Reno

As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel.

We stayed on the tenth floor. The room was relatively new and soundproof. Check-in was in the middle of the lobby on the first floor, surrounded by ** machines, and there was a smell of cigarettes on the first floor. The hotel has its own parking lot outside. $137 was pre-authorized at check-in, $100 was a deposit, and $37 was actually paid after check-out.

By the river, the parking space is limited and you can't park with a sticker. Overall, it's ok

Just beside the small river, cross the bridge and walk more than 200 meters along the river to the car museum to see the various cars carefully collected by the casino owner. A dedicated parking garage is available for free parking. The stopover from Yellowstone Park to Yosemite is not bad. Reno is the second largest city in Nevada and has many casinos.

The transportation is very convenient. Whether it is from the airport to the hotel or from the hotel to other places, it is very convenient to transfer the high speed I80. In addition, there are more places to eat next to the hotel. If you want to eat Chinese food, it is recommended to go to 110, drive is also very close, next to the hotel. There is a stadium and the walk in the past is very good! The service facilities in the hotel are also good, there is a gym!

The hotel was a perfect location and was clean. The maid service was spotty with items not replenished on 2 of the 4 days (towels and coffee). The rooms were well kept but the equipment in the exercise room was not working. Half of the exercise machines were ”out of order” and the balance were not hooked up to TV screens.

Was there for a event at events center hotel was very nice restuarants were great & fun , needs mini bars & usb plugs in rooms but other than that was very nice beautifully decorated for xmas