Aspen Select

Cold air coming under entry door of room. Cold in room when heat wasn't going. Stayed one night due to my sister get out of hospital earlier. Booked for 2 nights and can't get refunded for the night I DIDN'T STAY. Would recommend staying at a better hotel.

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.

Very good location near St Mary hospital and clean and large room, but the breakfast was too small and not enough.

Parking was close. Staff friendly. We found the location incredibly handy when visiting the Mayos St Mary Hospital. A safe and short walk to hospital. Also appreciated the pricing of the rooms.

Unless you enjoy being uncomfortable while you sleep, don’t stay here. To be fair, the rooms are pretty and seem recently renovated, BUT YOU CANNOT CONTROL THE TEMPERATURE! On a 30 degree, January night, my room should not be a sauna. The uncomfortable warmth became oppressive after showering in a bathroom with no discernible fan. I slept without sheets and listened to my neighbors’ TV until 1 am, when I fell into a sticky and restless sleep. Multiple rooms had their doors propped open with the latch. If I wasn’t wary of strangers, I’d have done the same.

The only knock staying here is you have no control over the room temp in the winter and it was very warm

Was just ok, shower make squealing noise, no exterior windows, there was hallway windows with drapes but who would want to open them. Place needs some updates IMO.

The aspen select had multiple drying out fans in their lobby when we asked about them the manager on duty said that it was for construction on the roof. Our room smelled like smoke. Wasn’t the best experience while here at Mayo.