Guest House Grazioli

The property was super clean and in an amazing location for getting to all of the major attractions. The reception makes it super easy to check in when they’re not there, it’s very detailed. I would highly recommend staying here, it’s a great deal. If we come back to Rome, we would stay here again.

Save your money and go to a hotel! It is not worth it, if you want to use serviced appartments you can find it a street away at 1/3 of the price with bigger rooms. Feel we were scammed into thinking it is a hotel and paid hotel prices for it. Do not recommend

Booked a long weekend here. We contacted the host 45 mins before arrival to let them know we would be arriving no response we get there and are left standing on the street with our luggage it was 6pm dark and raining. A local resident let us in the building which smelt awful with overflowing bins. Eventually after the host hung up our phone call we get a WhatsApp message with instructions we get to the apartment. After helping ourselves to the keys left in a cardboard box at the front door the bedroom we got resembled nothing of the pictures online. The walls were paper thin and the loud buzzer went every time someone entered the building meaning we were woken every hour of the night. The walls were paper thin so every noise in the building could be heard. After spending one terrible night here I decided to book a different hotel for the rest of our weekend complete waste of money! As we left in the morning we had the cleaner with 0 customer service skills questioning us for our tourist tax honestly could not get away from this place fast enough!!! Would have gave this place 0 stars the only thing that’s good about it is the location but everything else is falsely advertised avoid avoid avoid !!!

Do not book this hotel. It is falsely Advertised. It is far from deluxe. The lift hasn't worked for months according to residents. No coffee maker, in fact no coffee in room just 2 tea bags and sugar. Bathroom isn't clean, grime in all the grouting. The toiletries supplied reaches to cheap nasty liquid soap in containers that fall appart. All the 'luxury aspects, such as soft furnishings, coffee makers, cushions, are not present. Black mould in the corner of room.