To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities7.7
Service8.7
Cleanliness8.7
Anonymous User
Double or Twin Room
Stayed in Feb 2025
Travel with friends
7 review
10/10
Outstanding
Posted on Apr 8, 2025
I like this hotel very much because it’s very convenient to roam around the tourist spots in Rome when you’re staying in this hotel. The breakfast was good too! Will definitely book this hotel again when I visit Rome.
Response from Property: Dear Guest,Thank you so much for your fantastic 5/5 review!We’re delighted to hear that you enjoyed your stay and found our location perfect for exploring the beautiful sights of Rome.It’s also great to know you appreciated our breakfast — we do our best to offer a fresh and tasty start to the day.We truly look forward to welcoming you back on your next visit to Rome!Warm regards,Hotel Milani Team
Guest User
Double or Twin Room
Stayed in Feb 2025
Couples
4 review
10/10
Outstanding
Posted on Mar 18, 2025
Awsome location because it’s only 3 minutes to roma termini station and hotel very clean
Response from Property: Dear Guest,Thank you so much for your wonderful feedback and perfect rating. We are thrilled to hear that you enjoyed our fantastic location, just minutes from Termini Station, and that you found our hotel to be very clean.Your satisfaction is our top priority, and we truly appreciate your kind words about our services and overall experience. We look forward to welcoming you again in the future for another great stay.Best regards,Hotel Milani Team
Guest User
Double or Twin Room
Stayed in Dec 2024
Travel with friends
18 review
10/10
Outstanding
Posted on Feb 11, 2025
Everythings was good!
Octavian helps me a lot! He was a nice man!
Response from Property: Dear Guest, Thank you for your wonderful 5/5 review! We are delighted to hear that everything was to your satisfaction and that Octavian was able to assist you during your stay. We will be sure to share your kind words with him—he will be happy to know he made a positive impact on your visit.We look forward to welcoming you again in the future.Best regards,Hotel Milani Team
Guest User
Double or Twin Room
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 7, 2025
The location is very close to Termini Station, and it's within a 5-minute walk from the Uniqlo exit. The front desk staff is friendly. Although there are not many breakfast items, everything is delicious and exquisite. The only downside is that the shower space is a bit small, but that's understandable.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your review. We are pleased to hear that you enjoyed our convenient location near Termini Station and appreciated the friendliness of our reception staff. It's wonderful to know that you found our breakfast delicious and exquisite, despite the limited selection.We apologize for the small shower space and appreciate your understanding. Your feedback is important to us as we strive to enhance our guests' experience.Thank you for staying with us, and we hope to welcome you back for another enjoyable visit.Best regards,Hotel Milani Team
Guest User
2 Connecting Double Rooms
Stayed in Feb 2025
Business travellers
29 review
10/10
Outstanding
Posted on Mar 26, 2025
Very close to Rome train station
There are also many places to eat nearby.
Walking distance to tourist attractions
Original TextTranslated by Google
Response from Property: Dear Guest,Dear Guest,Thank you for your excellent review. We are delighted to hear that you enjoyed our convenient location near the Roma Termini station, as well as the many dining options nearby. We are also pleased that you found it easy to walk to the main tourist attractions.Your feedback is greatly appreciated, and we look forward to welcoming you back to Hotel Milani in the future.Best regards, Hotel Milani Team
happyhans
Double or Twin Room
Stayed in Feb 2025
Family
40 review
6.5/10
Posted on Apr 6, 2025
It's close to Termini Station. I booked a tour bus at the reception and got to see the main spots in Rome. I checked out and stored my luggage.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed our convenient location near Termini Station.We’re also happy to know that our luggage storage service met your needs during check-out. It’s always our goal to make our guests’ stays as comfortable and hassle-free as possible.We hope to welcome you back on your next visit to Rome!Warm regards,Hotel Milani Team
Guest User
Double or Twin Room
Stayed in Feb 2025
Couples
4 review
9.5/10
Amazing
Posted on Mar 18, 2025
The location is good because it is near Termini Station, and the room is clean. I went to eat breakfast on the first floor. There are not many kinds, but it is rich and delicious. The room is clean because it was remodeled.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words and excellent rating. We are delighted to hear that you enjoyed our fantastic location near Termini Station, the cleanliness of our rooms, and the quality of our breakfast. We’re also glad that you found our recently renovated facilities to your liking.Your feedback is very much appreciated, and we look forward to welcoming you back for another pleasant stay in the future.Best regards,Hotel Milani Team
Anonymous User
Double or Twin Room
Stayed in Feb 2025
Family
21 review
8.0/10
Very Good
Posted on Mar 18, 2025
Facilities: Not very new, but generally acceptable. There are also air conditioners and heaters. The breakfast is pretty good, with toast, fruit, eggs, and milk, which is enough to fill you up. There are no toothbrushes and slippers in the room, so you need to bring your own. A bottle of water will be given on the first night.
Hygiene: OK
Environment: Very close to Termini, just follow the navigation and go straight out of the exit and turn left, but because it is near the train station, the road to the hotel is dirty and smelly. The advantage is that it is more convenient to travel, and you can go directly to the Colosseum and the Vatican by subway.
Service: The front desk lady is very nice, you can store your luggage, and it is safe to lock it in the room next to the front desk and take it with the receipt
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your review. We are pleased to hear that you found our breakfast satisfying and enjoyed the convenience of our location near Termini Station. We also appreciate your kind words about the service provided by our reception staff.We do take note of your comments regarding the condition of the facilities and the lack of certain amenities like toothbrushes and slippers. We understand how these details are important, and we will consider them for future improvements to enhance the guest experience.Regarding the area surrounding the hotel, we are sorry to hear about the cleanliness of the street, and we will continue to work on providing our guests with a comfortable and clean environment.We appreciate your feedback and look forward to welcoming you again for an even better stay.Best regards,Hotel Milani Team
Guest User
Superior Double or Twin Room
Stayed in Feb 2025
Business travellers
7 review
6.2/10
Posted on Apr 21, 2025
The location is OK, the breakfast is not very rich, it's the same every day, the waiter's attitude is indifferent, the network is very poor, I can't connect to it at all, I went to the front desk to ask, but I couldn't connect to it. They said it was my computer problem. I said my computer was fine in other hotels. I asked them why they didn't let me try other WiFi when there were so many WiFi options. They said they only had one. Two days later, I tried to contact their online customer service, and they asked me to use other WiFi, wasting my mobile data for two days
Original TextTranslated by Google
Response from Property: Gentile Ospite,Grazie per aver condiviso la tua esperienza con noi. Ci dispiace sapere che il tuo soggiorno non è stato all'altezza delle tue aspettative.Per quanto riguarda la colazione, apprezziamo il tuo feedback e stiamo lavorando per ampliare la varietà delle opzioni offerte. Ci scusiamo per l'atteggiamento del nostro personale, e prenderemo provvedimenti per garantire che tutti i nostri ospiti ricevano un servizio cordiale e attento.Siamo dispiaciuti per i problemi riscontrati con la connessione WiFi. Stiamo attualmente esaminando il nostro sistema per migliorare la qualità della connessione e ci assicureremo che il nostro staff sia meglio preparato a gestire tali situazioni in futuro.Grazie ancora per i tuoi commenti. Speriamo di avere l'opportunità di darti il benvenuto nuovamente e offrirti un'esperienza migliore.Cordiali saluti,Hotel Milani Team
Guest User
2 Connecting Double Rooms
Stayed in Jan 2025
Family
7 review
10/10
Outstanding
Posted on Feb 14, 2025
Stayed for 5 consecutive nights. It is only 5 minutes away from Rome Termini Train Station. It is convenient for travel. There are many restaurants within a few hundred meters around. I ate at several of them and they all tasted great! The color of the hotel is as warm as the front desk lady. The front desk lady also helped write 13 postcards! The breakfast is also very rich. I ate different breakfasts for 5 days. It is worth staying here!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your fantastic 5/5 review! We are thrilled to hear that you had such a positive experience during your 5-night stay. It's wonderful that our location, so close to Termini Station, made your travels easy, and that you enjoyed the many excellent dining options nearby.We are also delighted to know that our front desk staff, especially the receptionist, made your stay even more special by helping with the postcards. Your kind words about our breakfast offerings and overall service mean a lot to us.We look forward to welcoming you back for another wonderful stay.Best regards,Hotel Milani Team