Domus Real Cardello

No one to fix the air conditioning, lack of hot water, and lack of water pressure. Owner never replied. Nice facility but no support. Miserable stay without water and air. I would not stay here or recommend anyone staying here. No customer service for real issues.

Domus Real Cardello Okay. I travel a lot and write some reviews. My first GO TO is to find nice things to say and only complain if I feel there’s a LOT of need. There is here. Please Read This Before Booking. First, it’s not a Hotel. It’s closest to an Air B&B or a hostel. There is no staff during the daytime or night. Anna is there for a couple of hours in the morning to bring breakfast to your room and to clean/change out rooms. More about “breakfast” later. She will switch out towels for you if you ask and she did it on her own one day. She emptied out garbage upon request. We stayed five nights and sheets were not changed or bed made. But I’m sure she would have changed the sheets if we’d asked. But she is super nice and friendly. There is a front porch with NO furniture. It is located in a dark, dirty ally. There is no greenery or trees. It is noisy. There is no courtyard or living room. It is Your Room. We had a patio outside of our room…a dirty, paint flaking wall … a blue tarp hiding a heating unit … and a small parking lot …those were the views. Out the other window was a noisy courtyard with garbage cans, cars and balconies with people’s clothing drying. A floodlight would often come on in the nighttime and wake us. There’s a small fridge in the room and an electric tea kettle. Room. Bare tile floor, old furniture in good repair, uncomfortable bed (piece of memory foam on a platform. Has private bathroom with luxurious towels. Shower 2 feet x 2 feet … super tiny/cramped, Bidet, toilet, sink … plenty of hot water. The tiniest soap I’ve ever seen even by hotel standards. Bring your own soap. CLEAN…the place was very clean. That’s important to us. Breakfast. It is a continental breakfast. Coffee with steamed milk in separate small pitcher, croissant, juice and packaged toast and yogurt. Anna will give you refills if you ask. It’s okay to start the day. CALL AHEAD ON WHATSAPP TO OWNER/MANAGER and let them know when you expect to be there. If you don’t you’ll wait to get inside forever because he lives a ways away. The owner called us when we were one day out and we confirmed when we’d likely arrive. We only waited about ten minutes for him to show up. So that was fine. But another couple had problems and they waited for over an hour. They didn’t give him notice. He and *********** did say to reach out and let them know arrival time. So do it. He took the time to show us some places on a map that he recommended seeing. Restaurants. Don’t eat at any of the restaurants on Cavour just near the place. They’re horrible. HORRIBLE. But if you go just one block northeast up the side streets the places get very good very quickly. Coliseum. I booked the place because I’ve always wanted to see the Colosseum and it’s literally a five minute walk away. It cost me €683 for five nights, so it is a bargain if you’re looking to be close to the Colosseum and you’re on a budget. So the price is great and is one reason you don’t get any a