Holiday Inn Express & Suites Detroit North - Roseville

The room looked like a serious brawl happened in it, holes in the wall, lamps askew anything with screws had them falling apart. The staff was very polite but the property needs some serious TLC.

The room was big for my family of 4. I stayed at the room because my lights were out because of the snow storm. The room was half cleaned. Hair was on the floor, stains on carpet, walls were stained also. Staff was pretty nice. They didn’t have enough towels. Had to wait late in the afternoon for towels. They did have a pool but it looked like that it was not cleaned from the night before. Overall my stay was average.

It was fairly evident that staffing was an issue, particularly housekeeping. I arrived early due to an appointment and requested earlier access (around 2 pm). I was told that no clean rooms were available until the 4 pm. I asked the representative if i could access any space where I could make a clothing change due to an event I needed to attend. She directed me to a public single stalled bathroom and said that he was my only option. When I entered the bathroom it was not clean and the toilet showed clear evidence of recent bowel movement stains.

Staff had some very nice members some not so much. Had some minor inconveniences throughout my stay: battery on door died, no body wash, shampoo bottle they supplied you with has a broken nozzle, etc.

Front desk clerk was not too friendly. Bed sheets had multiple hairs on one bed. Maintenance left a pipe wrench on the sink.

We were looking for a hotel close to where we needed to be and booked this one. Staff was great and helped us with anything we needed. Rooms were a good size and comfortable. Breakfast was great. No complaints!

Employees were very friendly. Concerns ... Desk chair has worn arm cover and the edge is very sharp; TP dispenser is broken.

All fine as expected. Stains on carpeted area in room and hallways very off-putting