Glass Resort

Beautiful resort and very central and close to the airport. Just walking minutes away from Santa’s Village. The rooms are nice, but not sure you get what you pay for as they provide you with extras, such as wine, champagne and more. However, there is a catch, there is a hefty price tag associated with each item, unlike other fancier hotels we have stayed at in the past. Young children are also charged as adults. We spoke with the food wait staff who were very friendly and extremely helpful. They had mentioned that during their entire time working for the past 6 months, they had only seen the Northern Lights 2 times total, one time in December and another time in March, it’s currently April 5th. If you are expecting to see the lights from these expensive rooms, the lighting/windows and the neighboring units do cause lots of glare and light pollution making it difficult to see. You will be forced to go outside or spend another $100USD for a tour, if the lights even decide to show in Rovaniemi. The front desk staff is not very friendly or welcoming, however, you will feel safe as it seems as though their main objective is to watch your every movement on their premises. Just be prepared as their jacuzzis are outside facing and visible to everyone with very little privacy. I would not recommend Glass Resorts to friends or family. Not sure whether every room has a sauna, but ours did and that was a nice touch.

A beautiful resort set just off the Santa Claus Village. The apartments are very comfortable with each having a sauna and an outside hot tub. There is a buffet breakfast to suit just about every taste - cereals, cold meats, bacon, mini hot dogs, eggs, fruit smoothies and freshly baked bread. The evening meal is of a high quality. The staff on our trip were just excellent - every single person we dealt with was helpful and genuinely pleasant. It's a good base for things like snowmobiling , husky tours and other experiences. Like everything in Finland, it's not the cheapest, but the whole set up is excellent and that includes the staff (such as Nina and Verna and others whose names I didn't get). As above, it is a 100m walk to the Santa Claus Village and though that didn't interest me much, for others it would be vital. Highly recommended.

We did the tour and dinner in early March, and it was fantastic. The tour guide was very friendly and informative, and the dinner was beyond what we expected, the bar was a lot of fun, overall it was a really great time, and if you're in the area its a must visit!!

Excellent service and amenities. The staff at Glass Resort is truly exceptional. Especially Nathali and Francisco. They were so warm and friendly we always felt at home. The glass igloos were spacious and well appointed. Having your own heated jacuzzi & sauna on made our stay.

Wow! This place is fantastic! We arrived late and they kindly delivered sandwiches and a charcuterie board to our room. The glass apartments are fabulous, well equipped and private. The hot tub is hot and clean and the service provided by all of the staff is exemplary. Nothing is too much trouble for this team of service professionals. The Gallis restaurant is a lovely restaurant and everything we ate was excellent. The lobster was also fantastic! The local area is ok but aimed largely at children but if you book excursions this is not a problem. We were sad to leave this wonderful, tranquil experience and would love to return in the future!

There's so many 'unique' accommodation options in the area, however as we only had our car for part of our trip and were flying our of Rovaniemi we decided to stay at the Glass Resort based on the excellent reviews and close to airport location. Easy to book online, and great pre-arrival communications from staff answering our queries. Our driver picked us up in a 'luxury' minibus at the time we booked and was extremely friendly and offered lots of advice. We arrived at the Glass Resort, and alothough earlier than checkin time, were quickly handed our key and the driver loaded our suitcases on to a sledge and pulled them to our accomodation. I'd previously emailed to ask for room 7B, and they'd kindly given us this room. Upon arrival our driver took us around the back of the igloo to show us how to use the hot tub. He then took us inside and showed us the essentials of our room. Wow! It is just stunning! You enter and on the left was a large bathroom with toilet, shower and sauna (the shower has aromatherapy oils when you start it). There is a kitchenette with coffee maker, fridge, hob, kettle, dishwasher, crockery, glasses, cups amd plastic ware for use outside. There is also a small wardrobe for clothes which had three robes, three pairs of slippers and a safe. There is a tablet that you can use to order room service or essential items and also chat to reception. You then walk through to the 'living area" with full floor to sky windows. There is a chair, dining table for four people, sofa bed and a TV. A spiral staircase takes you up to the main bedroom, with a large velux window and the most stunning views from the glass windows. There's even a button to press in the room to clear Snow from the windows. Sadly it was too cloudy both nights for us to see the Northern lights however it was still a mesmerising experience laying in bed looking out at the beautiful Finnish scenery. The outside hot tub was amazing, there's something wonderful about sitting in a hot tub surrounded by snow, watching the reindeer pull the sledges behind you. We booked on the DB&B rate at the Gallis restaurant (reviewed separately). The restaurant is beautifully decorated, small and intimate with floor to ceiling glass windows. Breakfast consisted of half a dozen hot options, from memory sausages, bacon, eggs, pancakes and porridge. There was also lots of cheeses, hams, pastries, muffins, cake cereal, yoghurt, sourdough bread (which I overheard them say was made in house), jams, honeys, and a few location Finnish delicacies. It was a great selection and tasted amazing! This was a bucket list experience for me and it exceeded my expectation. I would highly recommend staying at the Glass Resort to anyone looking for a unique stay when visiting Finland.

The glass resort is an amazing place to stay. The rooms are incredible, there is nothing we missed in the equipment. The jacuzi outside is the hightlight. We really enjoyed this. Service is excellent and the food in the restaurant delicious. Breakfast was the best we had during our journey. So all in all, a place to enjoy and relax!

Amazing place! The resort is beautiful and each apartment has a private sauna and hot tub. Everything inside thoughtful and good quality, from a warm blanket to snuggle up on the sofa to underfloor heating, dishwasher, nespresso and dressing gowns and slippers to walk round to the hot tub in. Upstairs sleeping, looking up at the stars, with the lightest, but warm duvets and comfortable pillows. The restaurant was cosy with full height windows looking out onto the snow. Lots of food choices, beautifully cooked and served. The staff were excellent. Very efficient and were happy to help with all our requests. Nothing was too much trouble and acted upon immediately. Within easy walking to Santa Claus village, but tucked away quietly from the noise and crowds. The resort offers a collect and drop-off from Rovaniemi airport, again very efficient - they were waiting for us and dropped our suitcases at our apartments. On leaving, they collected us and luggage from the apartments. I would definitely recommend The Glass Resort and would choice this as a place to stay again.

We stayed here for three nights in February 2024. The staff was very kind and helpful, and the food was generally excellent. However, there were two major drawbacks that would prevent us from returning. First, there was no effort to remove genuinely dangerous ice buildup on the steps into the reception and restaurant areas. If you’re young, maybe you don’t mind falling, but for older folks (59s / 60s) it is a concern. Certainly in winter you expect snow; however, there’s no excuse for leaving entrances unsafe when they could be easily cleaned in just a few minutes with a good pick. Second, the units have the beds up in the loft and the rest of the facilities on the lower level, including the toilet. The levels are connected by a tight spiral stairway with very small, highly angled steps. Good luck trying to navigate it in the middle of the night when you need the toilet - you’d better be wide awake, and leaving the lights on downstairs too. A small point, some of the wait staff were confused as to which items are included in the dinner packages, though they tried hard. Overall, quite a disappointment, definitely not worth the $950 USD per night that we paid.